Uptown Air Conditioning Testimonials


UptownWhen you choose Uptown Plumbing, Heating and Cooling for your cooling and heating needs in Minneapolis - St. Paul, you're choosing a company that has been trusted for 100 years in tens of thousands of local homes.  Read from some of our happy customers below:

Overall Rating Uptown

Uptown
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Dwight is the man. He was great, super nice guy, explained everything. Got the job done right. I would recommend Dwight on any job.

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Josh H. was great! He came out the same day that we had an issue (on a hot day that they were very busy!). He was courteous and explained all of our options. We ended up replacing our furnace/AC. When Josh found out that we had guests coming to town, he was able to squeeze us in the schedule so we would have air conditioning for our guests. He was very knowledgeable and walked me through the new system/thermostat. Very happy with the overall service!

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Sean examined my AC unit thoroughly, and came up with 3 scenarios to choose from that could occur in my old system. I didn't feel any pressure to move forward with it, but felt fully informed. Thanx Sean

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Dustin took care of my plumbing problem very quickly and did a very thorough job. He let me know my options after diagnosing the problem and had all the tools and materials to fix it. He was both very pleasant and professional. I would highly recommend hiring Dustin for any plumbing issue!!!

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Steve M. came for a tune up for our 10 year old air conditioner...he was very friendly, tidy and knowledgeable. He explained things clearly and worked efficiently. Would use them again!

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Bob checked my A/C and water heater and he was super nice and efficient. I appreciate the service!

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Brandon was respectful, removed his shoes when in the house, and inspected the furnace, and spent a lot of time inspecting the A/C. They had been installed in 2015. The water heater had just been installed about 6 months ago, so they will flush it next time. I forgot to ask him about the leaf litter that is on the ground inside the outdoor A/C. I thought they would clean that out, but he didn't. After he worked, he talked a bit about air quality with me, but he and I decided that we what we were already doing was best for our house.

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Very professional and courteous. Excellent service.

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Austin did a great job.

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great job. Austin is an excellent ambassador for your company

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Uptown Plumbing, Heating & Cooling diagnosed my ailing water heater and installed a new one. Every person I dealt with was helpful, professional, and yet personal. We are thrilled with our new water heater!!

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uptown's Tony and Kasie are great!! Iam happy with uptowns service always.

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Great job

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Dwight did a great job diagnosing the problem with our zone heating/cooling system. Thanks

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Sean came out to check my A/C. He figured out what was wrong with the system quickly. He presented me with different options and was happy to explain them to me more than once until I understood the differences in the different plans. He gave me his card in case I had any follow up issues.

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Allan did a wonderful job, he was professional and a nice guy. Sara did a great job keeping me informed on scheduling and arrival times. Guy

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Tony did a great job explaining problems with our AC. Fixed in a timely manner. Not cheap, but as they say...you get what you pay for.

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Ben was prompt, professional, friendly (my dog loved him and he loved her right back) and informative on the work he was doing. I highly recommend him and the staff at Uptown!

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Sean was very thorough, knowledgeable and friendly. He brought something to my attention that needed to be addressed, but didn't try to sell me anything I didn't need. Excellent service!

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Sean was very polite and helpful in talking through what was going on with my AC and Hot Water heater.

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I called to inquire about an add I received in the mail. Chelsi returned my phone call right away and scheduled Rob to do a system design and estimate the next day. Chelsi set up the installation for the following week. Tommy ***** & Mikam did the install and they paid strict attention to detail, and cleaned up everything PERFECTLY! I WOULD HIGHLY RECOMMEND Uptown Plumbing, Heating and cooling to anyone, in fact my neighbor is getting a new A/C system installed also. He was impressed with the quality of the workmanship he witnessed during my installation. Thanks to all who helped me during the process, DennyO

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Thanks for the quick and thorough service!!

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Absolutely fantastic service! They are always so friendly, awesome with our toddler, and great with our dog! Thank you Uptown Plumbing, Heating, and Cooling!

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Filled this out before...Alan was very good and professional .... very pleased.

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Joseph was on time and spent enough time to thorougly review and test our water heater and A/C in the house and outside. He asked me to look at some thins while he explained what was needed and how he was helping (we have an old system which had never been maintained). He explained things clearly and presented options. Just a very engaging and courteous, knowledgable young man.Excellent value.

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Joseph was on time, courteous, professional, efficient and great to work with. He instilled confidence and knew what he was doing. thanks, Joseph!!

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In time, friendly, informative.

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Michael S and Davis P did a great job of replumbing the water lines from the meter to increase the water pressure on all levels of the house. They worked hard and fast and completed this big job with great results. The second floor shower hot water flow rate increased over 200%! We were very happy working with Mike and Davis and would ask for them again if we have future plumbing problems.

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We've had Sean with Uptown out multiple times in the past 3 months. We've received polite, professional, and competent service on every occasion. No pressure and multiple service options make for less stressful decisions. Uptown is now my go to HVAC service for my older home.

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Very pro. Punctual & informative tech. Good peoples! Highly skilled.

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Steve was polite, friendly and conscientious. He reviewed a problem with me and suggested ways of correcting it. He represents Uptown Plumbing well and I hope he'll be back for my next appliance check.

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Excellent Excellence! This was a very long (12.5 hr.) day for Mikan and Tye. At the end of the day the new AC system was fully functional. They were competent skilled professionals who were fully prepared for and thus smoothly handled all aspects of this installation, including some unique and unplanned issues due to attic space constraints. Fortunately this was a rather cool day which resulted in comfortable working conditions in the attic. They put down drop cloths as needed and they took great care while inside our home. The cleanup after the work was done was very superb, with the affected first floor work areas completely spotless. The out side area where the compressor unit is located looks very attractive with a plastic cover covering the coolant lines and electric cable running up the side of the house and into the attic. This was our second experience with Uptown. We had them replace a 50 year old boiler furnace in October 2015. We were very pleased with Uptown Plumbing and Heating then, and now. We would not hesitate to recommend or to use them again.

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Joseph Vo was very thorough and took his time while doing the air conditioner and water heater check up. Great service and value!

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Prompt service and very quick and clean

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Joseph arrived on time for a 7 am appointment. He was professional, courteous, and went out of his way to explain what he was going to do. His work was thorough and he worked diligently to complete his work in a timely manner. Kathy in St. Paul

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Joseph V. did a nice job on my A/C tuneup and draining the water heater. He was very nice and explained what he was going to be doing. Thanks!

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Very knowledgeable, honest, respectful......excellent service!!!

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Great experience from personalized notification that they were on their way to completion of the job. Really glad I called on this company.

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Uptown Plumbing, Heating and Cooling came to my house for my yearly maintenance on my AC unit and my water heater. Joseph ** was my technician and he was very personable, knowledgeable, and explained everything that he was doing each step away.

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Ben S came to my home to do a check up on my A/C system. He first made friends with my dog, then got right to work, explaining things when necessary and making me feel part of the solution. I would recommend Uptown, but not just because of my experience with them, but because I have heard other people in the industry refer them, so it made me feel good about my decision to use them. I have had bad experiences with other companies and am willing to pay the real experts to do the job right the first time, and back up their work. I have also referred them to friends.

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Dustin was excellent he replaced my garbage disposal and gave me options with a list of the choices and the price difference and the difference between the choices. He did a great job and even noticed that my sink was separated from my granite one one side and sealed it. He did an excellent job.

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Mitch was very helpful and informative. I really appreciate his professionalism and taking care of our several gas leaks. He made sure it was all fixed and that all the pilots were on before he left. Thanks so much.

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Dustin did a great job replacing our toilet. He was fast and efficient and left everything clean and tidy.

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Uptown always comes on time and does quality work

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Excellent service during a crisis! I learned that my Central AC unit needed to be completely replaced two days before closing on my house I just sold. I called and spoke with Brandon who was very patient with me and took the time to listen and understand my situation. He was very nice and understood my urgency to get something done asap. He was able to expedite my request and Chad came out to our house the very next morning. He was able to provide a quote on the spot so we could bring it to our closing. What could have been a very stressful situation, ended up being a breeze because of these highly professional gentlemen. I will most definitely keep them in my contact list for future reference and I highly recommend them to anyone in need of plumbing, heating, and cooling!

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They are all great - friendly and give you options not just you need to replace this.

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Prompt service and very quick and clean

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On-time, clean, great product and was the least expensive out of the companies I had quoted.

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On-time, clean, great product and was the least expensive out of the companies I had quoted.

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My first experience with Uptown was very positive. I initially received a flyer in the mail for an AC Tune-Up and Water Heater Tune-Up all at a good price compared to the competition. The Field Tech that came out to my house was very professional and had years of expertise. He was courteous and appeared comfortable as I asked him a variety of questions regarding the work being done. While the cost for replacement parts were on the higher end, as long as a company is willing to work with their customers on price then I am fine in justifying the difference it may be in procuring the parts myself. I highly recommend this company, and especially Bob D. of their field team, for anyone in need of HVAC work.

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We had a few plumbing issues in the house and Dustin was great. Very hard worker, nice and polite. Fixed everything that is great! Thanks Dustin!

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Explained all that was done and how to do simple maintenance between inspections

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k Friendly technician. Explained what the issues could be and how he was looking to fix them. My experience with this company was great!

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On time, explained things well.

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Awesome service! Nice guys. Very on top it!!

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We highly recommend Uptown Heating and Cooling. They installed air conditioning in our 1914 home last week (which was not short on challenges) We couldn't have been happier with every step of this big decision...the Uptown crew made it seamless!!!! ; )

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Uptown Plumbing was terrific in every way. My Minneapolis duplex is over 100 years old, with radiator heating and a single thermostat for the entire house. Much heat was wasted, rooms were cold or too hot, and there was no air conditioning except for the heavy, noisy, wasteful window units that caused me to herniate a disc in my back last year. I kept hearing good things about Uptown Plumbing's mini-ductless ac/heat/dehumidification units, so I gave them a call. Chad checked out the house and gave me a quote. He was professional and knowledgeable. I signed on, and a few days later a crew of five descended on my house early in the morning and had everything installed and cleaned up by four pm. I had done my research, including reading reviews of Uptown Plumbing, and I knew they were probably a little more expensive than their competitors. The slightly higher cost was more than offset, to me, by 1) the fact that they offered me 60-month 0% financing, which makes it reasonable and affordable for my monthly budget, 2) their deep knowledge of old houses in my neighborhood, which means that the ductwork is extremely unobtrusive and extremely effective, 3) the work was completed, and done beautifully, in a single day, and 4) the fact that they are a local, established company who gives back so much to the community (I have personally used the community room they provide, free of charge, several times, and I can't tell you how much I appreciate that). I had one outside condenser and four head units installed in my 107-year-old house. So far I have used spot heating on a cold morning in my living room - I was warm within minutes. I have also used the dehumidifer option both upstairs and downstairs, and I was stunned when the temperature dropped 15 degrees in half an hour from that alone. The units are nearly silent, unobtrusive, incredibly effective, and my guess is that over time, I will recoup the monetary investment from heating/air conditioning costs alone. As for ease and comfort of the new units, and the fact that each head unit is controlled individually, I could not be happier. Highly, highly recommend Uptown Plumbing, Heating and Cooling!

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We received white glove treatment from the sales call to the installation, clean up and explanation for our new ductless A/C system. I highly recommend these professionals.

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We always have a great experience with Uptown. Excellent communication, customer service, and non-pushy suggestions for issues that arise during service calls. Might be able to find a cheaper price somewhere else, but nothing more quality

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Friendly and quick to work. Very knowledgeable. Let me know what was needed and all options.

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Joseph Vo, HVAC Service Technician, was on time, personal, efficient and effective. Very satisfied with our experience.

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Same day service. Prompt, courteous, and knowledgeable. I will absolutely call Uptown Plumbing and Heating again.

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Just saying....all these multiple surveys/reviews requests are a little annoying.

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Great job. Appropriately limited work to homeowner instructions.

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Exceptional young man who did my work. I enjoyed his courteous efficient job performed.

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Ben did a fantastic job and I appreciated it when he updated me on the progress of the job.

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Fabulous from the scheduling phone call to the completion of the project. Thorough explanations and high quality care for installation.

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Tony, my tech for today, was prompt, friendly, courteous and knowledgeable. He ran into no issues, but did have some recommendations for me. I felt like he was looking at his own system at home. Great experience.

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Ben did a thorough checkup of the AC and I am ready for a wonderful summer. I would recommend him for friends and neighbors

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Thanks for solving my problem!!!!

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Quick professional service!! Clear explanation of problem! THX

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Very professional, friendly and timely! Highly recommended!

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AC checkup is done well. I am now ready for summer. Thanks Ben for your visit.

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Ben Did well servicing our AC. I recommend Uptown to friends & neighbors. Customer service also does a great job.

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Everyone from sales to the field reps were very timely, professional, clean and provided great craftsmanship and service. I highly recommend and will use them again in the future.

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The crew from Uptown did a fantastic job at our house. We had the cast-iron radiator/boiler system removed from our house and installed full ductwork with a gas furnace and air conditioning. From the very start, an engineer came out to provide an estimate and come up with an appropriate solution for us. They gave us multiple price options to choose from, with transparency about how to modify each plan. The team lead came out to walk through the plan with us and the engineer before the job started so that there wasn't any confusion or chance for miscommunication. Then the whole team showed up perfectly on time in the morning. They were very well coordinated and everything went smoothly and quickly. Some guys drained and unhooked the radiators, while others started cutting holes for the ductwork to pass through. Uptown handled a couple tricky routing situations including one that even allowed us to keep our in floor heating in the porch, while adding a supply. They also handled the permits, electricians, and scrap removal. The whole conversion only took 1.5 days, and they cleaned up at the end of each day. The team did a great job and I can't thank them enough. They were pleasant to talk to and very respectful of the house. The new system is very unobtrusive, and it blends into the house very nicely. We just love the new comfortable temperature of house and the new look. Thank you again Chad, Justin, Wayne, Randy, Tye, and Chelsi.

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My technician was excellent

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Had a furnace, AC unit, and water heater installed by Uptown. They have always done great work for us, going above and beyond the call. During the install they took into consideration every detail and what the best option is long term. They made decisions as if they were doing the work on their own house. At the end of the day everything was cleaned up and you wouldn't have known they were there. We have had many projects done by Uptown, and have never been disappointed.

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Uptown Plumbing, Heating and Cooling have been amazing to work with. Their field technicians are very personable and professional and deliver high quality service. Honestly, look no further for your service needs. They've helped us with our AC, Water Heater and Furnace keeping all in tip top shape.

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Bob D. came to my home in Maple Grove this morning to check the A/C that was installed by Uptown Plumbing & Heating & Cooling. Bob was very professional, efficient & helpful. I would recommend Uptown Plumbing to my friends & neighbors. Sara S. also was a big help today on the phone.

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Bob D. came to my home in Maple Grove this morning to check the A/C that was installed by Uptown Plumbing & Heating & Cooling. Bob was very professional, efficient & helpful. I would recommend Uptown Plumbing to my friends & neighbors. Sara S. also was a big help today on the phone.

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Bob was awesome

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UPTOWN plumbing and heating have always provided excellent service and their employees are very knowledgeable and helpful.

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I was very satisfied with the technical work that was done

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I recently had Uptown replace a very old furnace and install a Cntral Air unit. Experience was fantastic. I was really impressed not only with the quality of work but the positive attitude of all employees of Uptown that I dealt with. Top notch! I would highly recommend.

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We had a great team of plumbers, headed by Dan ******, to do 2 different jobs, replacing worn-out gas lines, and replacing too-small and under-code plumbing lines. Very helpful, pleasant, and efficient! We'd be glad to have them back for any plumbing issues.

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We had an annual AC tune-up this morning. Tony N. was our technician and he provided excellent service. He was prompt, friendly, courteous, and explained everything very thoroughly. I highly recommend him and Uptown.

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Uptown Plumbing's 4x a year furnace and A/C maintenance is a great value! Also, the technicial, Joe V was extremely knowledgable and courtious.

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Alan M came out and did a furnace tune up. And this year Sean did as well and still 5 stars!

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Prompt, professional and high-quality work. Uptown came highly recommended for central AC install in older home and lived up to expectations. Very happy with the work.

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Amazing company! I have their happy plan so they come out spring and fall to check furnace, water heater and air conditioner. They are like a family. They really care for their customers. The technicians are very knowledgeable and honest. I had Tony N. and he is so trustworthy. Josh, the owner, goes out of his way to make his customer's happy and satisfied. If I could give them 10 stars, I would have.

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Very impressed with this company! Pleasant flexible scheduling, prompt, professional friendly plumber! Couldn't be happier!!!

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I want to compliment Joseph ** for his excellent work at Uptown Plumbing. He serviced my air conditioner today and I was very pleased with his work and friendly manner.

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For Dan Patten - Dan's service to my wife and me was first rate in every respect. He explained all the technical issues clearly. He explained the merits of each of the alternative solutions to my water heater problem. In the end I'm sure I made the right choice. He worked virtually all day disconnecting the old water heater, cutting new copper pipe and connecting the new water heater. He installed proper, up-to-code venting. There was no hesitating, no having to go back to "the shop" for parts or tools. Thanks Dan for the great job.

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Dustin was great! He was very professional and worked fast getting the job done the first time. He is a very enjoyable person with a great attitude and does a really nice job. Thanks Dustin

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Chad Cole quickly identified my problem, retrieved the necessary part in his truck and replaced it in record time. Also, he was open and friendly explaining what he was doing and why. It was a great experience! Will use Uptown for issues in the future and recommend them to others. Michelle Matchie

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Steve did a out standing job.

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Whenever I need plumbing, heating, or cooling projects, I will contact Uptown. Everyone who I have been in contact with has been very pleasant and professional! I have already told people they should contact you when they need service. Thank you.

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Thank you Joseph! You were very patient with me when I wasn't here when you came (picking up meds). You were very pleasant and professional. You explained everything to my understanding. Thank you, also, Kasie for scheduling a quick appointment. Your companies communication is outstanding. Thanks again! Karen

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Tony has gone out of his way to help my wife and I get all our heating and cooling needs taken care of. He see's things that need to be addressed that have little to do with what he came over for, but saved me a headache down the road.

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Fluid And honest!!

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On time scheduling, professional, knowledgable, courteous, office and service technician.

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Great service, as always.

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Uptown does a great job with heating and cooling systems (we haven't used them for plumbing so can't comment on that). They are professional, courteous, on-time (or you get a call explaining why and given a reason for the delay), and do a great job. The only reason I don't give them five starts is they are a little pricey. Not ridiculously so -- they are worth it, I think, but if you are on a tight budget, the stretch may be hard. But, they are our go-to folks for heating and cooling!

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Call now, you will be happy with these guys.

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Service was excellent. Very professional and appreciated the technician explaining everything that was done.

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As always, arrived on time (with a 20 minute warning call, which I appreciate), tuned up the AC and water heater quickly, was really nice and helpful all around. Thanks Joseph V.

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Tony was a great technician and thoroughly went through what he did and how I can help with maintaining it.

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Scheduling was easy and efficient. Also the plumber did an excellent job. We would use them again.

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Kailan was polite and efficient in scheduling the appointment. Michael was on time and did a wonderful job in replacing the pipe at our home.

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Dwight was very polite and friendly. He was thoughtful about service and providing us with helpful information. Dwight did a great job and I appreciate his work! Thank you to Dwight!

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I had a great experience with Uptown Plumbing. Tony, our technician, was very informative and helpful in explaining what he worked on and how to maintain it going forward. He even stuck around to make sure the furnace fired up after cleaning it too. I intend to use Uptown in the future.

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Friendly, respectful professional. Wow and he did a great job. Thanks Uptown for always doing a great job!

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Steve was very professional. He explained what he was doing and then did it. When he was done he explained some things to me. Very friendly and certainly knew what he was doing. I am grateful to Uptown for always providing a great Field Service person who is knowledgeable and professional. Thanks so much. I have put Uptown on our neighborhood service provider list. Something this good must be shared. thanks again.

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Excellent service provided by Tony. Arrived on time, explained what he would be doing. Checked AC system thoroughly and answered all my questions. Overall, highly recommended! Tom D

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent, professional technical team

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have called upon Uptown Plumbing for our plumbing and HVAC needs over the past couple years and find their focus on customer satisfaction to be superior. Their focus on keeping the customer informed to be a major focus too. We've found their annual maintenance program well worth our investment.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are very please with the great all around performance of your company.....from customer service keeping us informed and the excellent work of Austin. Know we take comfort in knowing your company will keep our home happy and humming properly. Thanks again for the great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan made sure that everything was running properly with our central air. He did identify a bunch of leaks along the main gas line supply and pointed out a few issues I had been putting off. I never sense getting ripped off and have found Uptown Plumbing, Heating, and Cooling to solve issues properly at a good price. Phil gave me a good quote, as I had done my research before he showed up. Mitch W and Mike R installed the new gas line, supplies to appliances, and redid the connection to the water heater. Beautiful flex copper used where needed. All cleaned up and actually cleaner when they had arrived.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan made sure that everything was running properly with our central air. He did identify a bunch of leaks along the main gas line supply and pointed out a few issues I had been putting off. I never sense getting ripped off and have found Uptown Plumbing, Heating, and Cooling to solve issues properly at a good price. Phil gave me a good quote, as I had done my research before he showed up. Mitch W and Mike R installed the new gas line, supplies to appliances, and redid the connection to the water heater. Beautiful flex copper used where needed. All cleaned up and actually cleaner when they had arrived.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin came for the semi-annual check-up of our water heater, water softener unit and all plumbing in our townhome, which we've owned since 9/2016. During his visit he noted that the water heater was 18 years old; he showed concern that the normal life of a water heater is generally not more than 10 years. Our unit was in danger of breaking down and flooding our entire first floor as there is no drain in the room housing the water heater. He was careful to explain that he was not "selling" us on a new unit, only seeking to explain the possible dangers of an old unit. We were so impressed with Austin's explanation that we asked that a new water heater be installed the following day. Austin installed the new unit. He was very professional in his approach in dealing with the removal and installation, all in a very tight area. Austin is a thoughtful and likable young man, very skilled in his work. He is special. Helpful? Response from the owner9 months ago Thank you for taking the time to post a review about your experience with Uptown Plumbing, Heating and Cooling! We are extremely happy to hear we provided you with wonderful service, this is what we strive for on every service call!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin came for the semi-annual check-up of our water heater, water softener unit and all plumbing in our townhome, which we've owned since 9/2016. During his visit he noted that the water heater was 18 years old; he showed concern that the normal life of a water heater is generally not more than 10 years. Our unit was in danger of breaking down and flooding our entire first floor as there is no drain in the room housing the water heater. He was careful to explain that he was not "selling" us on a new unit, only seeking to explain the possible dangers of an old unit. We were so impressed with Austin's explanation that we asked that a new water heater be installed the following day. Austin installed the new unit. He was very professional in his approach in dealing with the removal and installation, all in a very tight area. Austin is a thoughtful and likable young man, very skilled in his work. He is special.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you very much....

5 Stars rated.
5 Stars rated.
5 Stars rated.

I appreciated Uptown skill and knowledge with putting in my new Garbage Disposal. It was a needed repair after getting a new dishwasher. I will keep their phone number handy!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown sent Richard to fix a leaking drain pipe. The job got complicated as I live in an old, turn of the century, house. He kept at it even after his shift had technically ended. The job was monstrous and I am so thankful I had him for it. He was extremely personable and you could tell his heart was in it. When he did finally finish everything worked and nothing leaked the first time we tested. I cannot recommend him enough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service. The technician showed up right on time, and even called in somebody else to help diagnose the problems. Even though my furnace had to be shut off because it was leaking CO2 I would recommend them to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a great experience with Uptown Plumbing. Mike was the plumber and he did an excellent job. Very professional and excellent work. I really appreciated receiving a picture of Mike on my cell phone prior to his arrival. Very nice to know what the service person looks like prior to arriving at your door - a great safety feature.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Every time that I have called for service, I have had an excellent experience. All are knowledgeable and explain everything to me as to what was going to be done, what it would cost and how long it would take to complete before the work is started.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was for an annual furnace water heater check up. Very accommodating on setting up appointment date and two hour window of time. We were notified the day befor that we would be the technicians first appointment at 9:00 am. Joseph, the technician was right for on time. He explained what he was going to do, how long it would take, asked if we had any questions or concerns before he started. While he was working, Joseph filled out an online form and sent it to us on his progress and what he found. The service call took a little over an hour. We then got a verbal review of Joseph's inspection. Good company, Good technician. I highly recommend Uptown Plumbing and Heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joseph ** from Uptown Plumbing recently serviced our air conditioning. He was very pleasant and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin H was professional, not pushy, and did great work in a short amount of time. We're very thankful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Phil is a true master plumber, good teacher, patient and kind. I will request Phil when I call to set up an appointment for the same service to my daughter's house.....thanks Uptown Barb

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom ****** from Uptown Plumbing Heating and Cooling, in business for 101 years, came to give me a review of our furnace. He was so up to date on everything he talked about, and he was polite, fast and cleaned up after he was done. I was completely satisfied with his work ethics as well as his recommendations for our water heater and Furnace. They have a plan that covers your water heater and furnace that they will come to your home and inspect both and flush the water heater. If you should need them in between scheduled visits, they will be here pronto. And all that for $10 a month. Gives you peace of mind to know you are safe in your home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Service technician Joseph ** gave excellent service. Pleasant personality and had a good technical knowledge.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We needed a new furnace and AC due to our old units being extremely old clunkers. These guys were the best value, so we picked them. The guys that did the install were courteous and respectful, and everything looks and works great. Seems like a great company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service technician, Bob *****, called on my home to inspect my boiler and water heater. He was friendly, professional, and knowledgeable. He explained what he was doing, what he was looking for, and provided tips on how I could make sure everything was running properly in the future. I will use Uptown and Bob ***** for any future needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We needed a new furnace and AC due to our old units being extremely old clunkers. These guys were the best value, so we picked them. The guys that did the install were courteous and respectful, and everything looks and works great. Seems like a great comp

5 Stars rated.
5 Stars rated.
5 Stars rated.

We needed a new furnace and AC due to our old units being extremely old clunkers. These guys were the best value, so we picked them. The guys that did the install were courteous and respectful, and everything looks and works great. Seems like a great company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I can't provide a higher score because a return visit is required. I wish it could have been fixed the first time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a service call followup on a new boiler they installed and everything went very smoothly. The technician, Steve ******* was on time,very professional and did a few extras while he was here. This was a very positive experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great company to work with, the communications was above and beyond. The crew was courteous and very respectful of our property.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter came to tuneup our furnace. We are Happy Home members with Uptown. I highly recommend it. According to my husband, Ben did a super job checking our furnace. He helped us once before with air conditioner in our old house. As always, Ben was t

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter came to tuneup our furnace. We are Happy Home members with Uptown. I highly recommend it. According to my husband, Ben did a super job checking our furnace. He helped us once before with air conditioner in our old house. As always, Ben was thoughtful, professional and an all-around nice guy. The work he performed resulted in giving us peace of mind. We think Ben is special. .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony, Mitch, Mike, and Austin completed plumbing and HVAC work on our home today and we were totally satisfied with the job they did.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Daniel P, Mike R, and Joseph V all were professional and easy to talk to. Finished their work in a timely manner. Very satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was able to call in for same day service and better yet, they called back and were able to send a tech earlier than originally scheduled. I received a confirmation text that included a photo of my service tech along with a little bio about him - kind of c

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was able to call in for same day service and better yet, they called back and were able to send a tech earlier than originally scheduled. I received a confirmation text that included a photo of my service tech along with a little bio about him - kind of cool. Bob D. arrived right when he said he would and obviously knew his stuff because he was able to pull up the history of work on our boiler for diagnosis, offer me options for service before doing any work, and fixed the valve super fast. He was in and out in about an hour. That's about as good as it gets for an unexpected repair!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jim *******, Just had Justin ***** from Uptown Plumbing over to my house and he did some repairs and brought our home up to code. Could not day enough good things about this young guy. Pleasant, professional, fast, efficient and did an extremely good job. I would recommend this guy in a heartbeat to anyone wanting a quality plumber.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Daniel and Mike provided us with the best of class service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I like the way you people run your business.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was great.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Highly recommend. Tech Ben was great. Informative and pleasant.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve is the best--courteous, thorough, conscientious, & very personable...

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve was super professional & personable as he seasonally assessed our boiler & AC unit. He adeptly fixed the problems...we can't say enough about this company...the trust level & value is impeccable...thank you, Steve & the Uptown Crew!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Called Uptown to do a furnace inspection. Made the appointment at a time when I was going to be home. Bob D., the technician, showed up on time and did an excellent job. I had several questions about what was involved in the inspection and his answers wer

5 Stars rated.
5 Stars rated.
5 Stars rated.

We received excellent service from Uptown Plumbing. Very professional and courteous and resolved the issue the same day they came to assess the situation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Called Uptown to do a furnace inspection. Made the appointment at a time when I was going to be home. Bob D., the technician, showed up on time and did an excellent job. I had several questions about what was involved in the inspection and his answers were clear and on point. I found him to be not only knowledgeable but also very personable. He provided me with a thorough report for my files. I would use Uptown again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've received nothing but tremendous service from Uptown. Their technician was very personable and provided some great education before and after he did the service work. As someone who's not super handy, that was much appreciated. Technician was on time

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've received nothing but tremendous service from Uptown. Their technician was very personable and provided some great education before and after he did the service work. As someone who's not super handy, that was much appreciated. Technician was on time and respectful. The communication prior to the appointment made it easy to plan for. I highly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin & Joseph VO at Uptown Plumbing were awesome field service representatives; both were very personable and professional and helpful in quickly resolving our plumbing issue to resolution. First class outfit. This week they had a special waving the trip fee, which was very nice! Very fair and easy company to work with. Great customer service. Dave

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin & Joseph VO at Uptown Plumbing were awesome field service representatives; both were very personable and professional and helpful in quickly resolving our plumbing issue to resolution. Dave

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin & Joseph VO at Uptown Plumbing were awesome field service representatives; both were very personable and professional and helpful in quickly resolving our plumbing issue to resolution. First class outfit. This week they had a special waving the

5 Stars rated.
5 Stars rated.
5 Stars rated.

I received excellent service from Mikan and Tye from Uptown Plumbing for a new boiler installation. They were both friendly, courteous and very helpful and patient in answering my questions about the boiler and new thermostat. They arrived on time were very respectful of my property and made certain everything was working properly before leaving. Sean and Tom were also here recently for a boiler inspection and discovered the leak and answered all of my questions about the process of replacing the boiler. Both were great to work with, very knowledgeable, friendly and courteous. Dustin and Mitch were also at my home recently for a leaking kitchen faucet and clogged drain respectively.They were extremely helpful and knowledgeable and completed the work that was requested and informed me of all my options for making decisions about the work. Thank you all!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I received excellent service from Mikan and Tye from Uptown Plumbing for a new boiler installation. They were both friendly, courteous and very helpful and patient in answering my questions about the boiler and new thermostat. They arrived on time were very respectful of my property and made certain everything was working properly before leaving. Sean and Tom were also here recently for a boiler inspection and discovered the leak and answered all of my questions about the process of replacing the boiler. Both were great to work with, very knowledgeable, friendly and courteous. Dustin and Mitch were also at my home recently for a leaking kitchen faucet and clogged drain respectively.They were extremely helpful and knowledgeable and completed the work that was requested and informed me of all my options for making decisions about the work. Thank you all!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very pleased with the service Bob D. provided. He was prompt, kept me apprised of what to expect and very responsive when a problem arose after he left because of air in the system.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Warranty work--no questions. Went straight to work and finished in less than an hour. Best of all, no new costs!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Made good on their warranty promise. Responded quickly and solved problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike is a Master Plumber. He is excellent. He has 23 years experience. We now have a Plumbing Company for all our needs. A very positive experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Josh was great! Informative & friendly. A Would use again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I love Uptown Plumbing, Heating & Cooling. They always send amazing technicians who are on time, friendly, courteous and competent. Today Joseph V. installed a Pristine Air Filter for me. He was terrific and completed the job in no time. I highly reco

5 Stars rated.
5 Stars rated.
5 Stars rated.

Daniel P. checked the water heater and water softener. He was thorough, explain issues and regulations and advantages of the coal filter. Daniel explained the different water heater models, cost and financing options. After purchasing new water heater, al

5 Stars rated.
5 Stars rated.
5 Stars rated.

I love Uptown Plumbing, Heating & Cooling. They always send amazing technicians who are on time, friendly, courteous and competent. Today Joseph V. installed a Pristine Air Filter for me. He was terrific and completed the job in no time. I highly recommend everyone at Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Daniel P. checked the water heater and water softener. He was thorough, explain issues and regulations and advantages of the coal filter. Daniel explained the different water heater models, cost and financing options. After purchasing new water heater, all was done in one afternoon.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a great experience as always with Uptown Plumbing and Heating. They were able to quickly replace a boiler that was leaking CO. They set up the removal of the old boiler, including the asbestos abatement and install the new boiler all within a few days of identification of the problem. They were professional and easy to deal with. I especially like their new system in which you are notified when your technician is on their way and can track them to your house. Would highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a great experience as always with Uptown Plumbing and Heating. They were able to quickly replace a boiler that was leaking CO. They set up the removal of the old boiler, including the asbestos abatement and install the new boiler all within a few days

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a great experience as always with Uptown Plumbing and Heating. They were able to quickly replace a boiler that was leaking CO. They set up the removal of the old boiler, including the asbestos abatement and install the new boiler all within a few days of identification of the problem. They were professional and easy to deal with. I especially like their new system in which you are notified when your technician is on their way and can track them to your house. Would highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, very knowledgeable professionals. I am very satisfied with the workmanship of the solution they were able to deliver, the professionals they sent out to my home were always courteous, respectful and consistently went above and beyond wh

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, very knowledgeable professionals. I am very satisfied with the workmanship of the solution they were able to deliver, the professionals they sent out to my home were always courteous, respectful and consistently went above and beyond what I had expected. Ex: The professional that came out to install my new water softener vacuumed the basement before leaving! I highly recommend this company for heating, cooling and plumbing needs. I will be a return customer

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joseph did a great job tuning up my furnace. He was thorough, explain to me the issues and regulations. Joseph is very competent and did a splendid job. Joseph showed me how bad my water heater was, and immediately sent for a senior tech to come and help

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joseph did a great job tuning up my furnace. He was thorough, explain to me the issues and regulations. Joseph is very competent and did a splendid job. Joseph showed me how bad my water heater was, and immediately sent for a senior tech to come and help replace it. And all was done in one afternoon. I am very glad and very grateful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I spoke with and Sean and Phil, who came to the house to repair a furnace problem and install a water filtration system, we're the utmost of professionalism and kindness. I learned so much from Sean as he surveyed my systems and shared informatio

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I spoke with and Sean and Phil, who came to the house to repair a furnace problem and install a water filtration system, we're the utmost of professionalism and kindness. I learned so much from Sean as he surveyed my systems and shared information I needed to make choices about important improvements. The work was completed efficiently and considerately. I will be contacting Uptown again in the coming months to check my house in Roseville where my daughter and her family live and add improvements to their system. I am happy/relieved for the Happy home maintenance service contract for the ongoing peace of mind. Thank you, Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always have a great experience with Uptown Plumbing and Heating. They do tend to be a little more expensive than other HVAC groups but the service and guaranteed pricing is worth it!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael S from Uptown came out to my home to install a water heater, doing exceptional work and making a positive impression of the company. He removed his outdoor shoes every time entering, used covers on the dolly to keep my carpet clean, vacuumed and h

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael S from Uptown came out to my home to install a water heater, doing exceptional work and making a positive impression of the company. He removed his outdoor shoes every time entering, used covers on the dolly to keep my carpet clean, vacuumed and hand mopped the floor area after removing the old unit. In addition to his friendliness and courtesy, he took extra time to go out of his way to address a few additional items. I appreciated his explanations of what he was repairing and what to watch for in the future, to help me be a more knowledgable customer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin and Mike did a great job!. Along with being personable and friendly, the service was perfect. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Richard did a very good job of communicating with me about a previous job running longer than anticipated; he also gave me the option of rescheduling during his final update, which showed me that Uptown is sensitive to the timeframe they give their custom

5 Stars rated.
5 Stars rated.
5 Stars rated.

Richard did a very good job of communicating with me about a previous job running longer than anticipated; he also gave me the option of rescheduling during his final update, which showed me that Uptown is sensitive to the timeframe they give their customers and how changing it can present problems. Dustin provided me with a clear explanation of the various options I had for replacing my toilet and then removed the old one and installed the new one without a lot of fuss and noise. Afterward, he showed me the features of the new toilet that were different, which only took a few minutes but was very helpful for me. Once again, the Uptown Team came through with flying colors!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Quick, efficient, thorough, and friendly. Highly recommended.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter was our technician at our last service. We were under 90 warranty from our last service, and had trouble with our furnace again. I was surprised how quickly I was able to schedule service, and Ben arrived right on time. He thoroughly checked

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter was our technician at our last service. We were under 90 warranty from our last service, and had trouble with our furnace again. I was surprised how quickly I was able to schedule service, and Ben arrived right on time. He thoroughly checked the furnace out and found a clog. He was able to fix it and the furnace has been working normally again. He took the time to answer all my questions and I felt very confident in Uptown. I recommend Uptown to any homeowners I know.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating & Cooling has been a great company to work with. They have come out to service our furnace twice, and have been thorough, punctual, and pleasant.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Technician neglected to turn on pilot light after completing work. We did not notice the heat dropping until we went upstairs later in the evening. Put in call. First told no help until next day between 11am and 1 pm. Rejected that remedy. A technician wa

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin did a great job explaining what needed to be done

5 Stars rated.
5 Stars rated.
5 Stars rated.

Technician neglected to turn on pilot light after completing work. We did not notice the heat dropping until we went upstairs later in the evening. Put in call. First told no help until next day between 11am and 1 pm. Rejected that remedy. A technician was found and he arrived as promised and addressed the problem and also went over the parts that were put in earlier showing me the work was done correctly. He reassured me in a number of ways that all was well before leaving and left his cell no. In case. Because my husband has several health issues, I was somewhat unnerved by this experience. Much thanks to tech who arrived at 10:35 pm to remedy the problem.would appreciate an e-mail detailing the costs of each repair made. We saw the proposal on the iPad but the billing did not include any detail for our records.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I found the crew to be pleasant, hard working, and willing to work a long day to finish the installation of an ac split system on my house, its still winter so I don't yet have experience with the product but have high hopes.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony was EXCElLENT. Very smart, courteous, knew exactly what he was doing. He fixed a problem with radiators, and improved our whole heating system. He's exceptionally able, and I'll use your company from now on.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've used Uptown for 2 major jobs (A/C, furnace/boiler), 1 less-major project (replace corroded cast iron pipes), we're members of the Happy Homeowners Club, and are really pleased and satisfied with how Uptown conducts its business: 1) starting with a l

5 Stars rated.
5 Stars rated.
5 Stars rated.

I found the crew to be pleasant, hard working, and willing to work a long day to finish the installation of an ac split system on my house, its still winter so I don't yet have experience with the product but have high hopes.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've used Uptown for 2 major jobs (A/C, furnace/boiler), 1 less-major project (replace corroded cast iron pipes), we're members of the Happy Homeowners Club, and are really pleased and satisfied with how Uptown conducts its business: 1) starting with a live, knowledgeable, helpful person always answering the phone and 2) ending with an easy payment procedure involving no paperwork. 3) Prior to doing a job, emails are sent on who is coming and a brief bio - we really appreciate knowing a little about the person doing the work. On the job site, 4) shoes are removed, 5) tarps are laid down, 6) options are explained, 7) all the workers we've dealt with are considerate of our house and easy to talk to, and 8) clean-up is always done meticulously. We used to call 3-4 different companies to get plumbing/heating estimates, but now we just make 1 call - always to Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike from Uptown Plumbing and Heating was professional, and gave excellent explanation of his work for us (installing a new water heater)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was the only person with whom I had significant contact. Quit, thorough, patient with us as we decided with him what we wanted.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob quickly diagnosed my boiler problem as a clogged back flow preventer. He had the parts on the truck to replace it and added a shut off valve below it so that if the pipe leaks again, I can shut it off. So far, no more leaks. He was communicative, frie

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob quickly diagnosed my boiler problem as a clogged back flow preventer. He had the parts on the truck to replace it and added a shut off valve below it so that if the pipe leaks again, I can shut it off. So far, no more leaks. He was communicative, friendly, and explained the problem to me in terms I could understand, wore shoe covers, and tested the system before he left. I give him 5 stars for his service but I would only rate the boiler (which is only 5 years old and super high efficiency, a 3 because I've had to have multiple service calls on it and it's expensive every time. And it was SO expensive to begin with).

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joe was very cordial and helpful on the phone scheduling my job, taking payments, and promptly answering questions. I didn't interact much with Mikan or Robert, but the team completed my job professionally and with a minimum of disruption to me and my household. They showed up when they said they would, were professional in appearance and manner, and I appreciate the work they did. Justin and Wayne were especially helpful during the walk through, patiently answering our questions and going over everything we would need to know about our new system. I had the most interaction with Wayne as he moved through the house bleeding radiators. I enjoyed talking to him and especially appreciated his sensitivity to my somewhat cranky cat who was cooped up in one of the bedrooms. Uptown hires good people and empowers them to do good work. I have recommended them to several of my neighbors and will certainly continue to do so.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joe was very cordial and helpful on the phone scheduling my job, taking payments, and promptly answering questions. I didn't interact much with Mikan or Robert, but the team completed my job professionally and with a minimum of disruption to me and my hou

5 Stars rated.
5 Stars rated.
5 Stars rated.

Joe was very cordial and helpful on the phone scheduling my job, taking payments, and promptly answering questions. I didn't interact much with Mikan or Robert, but the team completed my job professionally and with a minimum of disruption to me and my household. They showed up when they said they would, were professional in appearance and manner, and I appreciate the work they did. Justin and Wayne were especially helpful during the walk through, patiently answering our questions and going over everything we would need to know about our new system. I had the most interaction with Wayne as he moved through the house bleeding radiators. I enjoyed talking to him and especially appreciated his sensitivity to my somewhat cranky cat who was cooped up in one of the bedrooms. Uptown hires good people and empowers them to do good work. I have recommended them to several of my neighbors and will certainly continue to do so.

5 Stars rated.
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5 Stars rated.

Philip Baker was the Plumber that came out to my house. He was thorough and quick. He explained everything to me clearly and answered any questions I had. He also found a coupon online and applied it to my bill without me even asking which saved me almost $75. I am very pleased with the service I received and would recommend Uptown and Philip to anyone I know.

5 Stars rated.
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Joe was very cordial and helpful on the phone scheduling my job, taking payments, and promptly answering questions. I didn't interact much with Mikan or Robert, but the team completed my job professionally and with a minimum of disruption to me and my hou

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Chad and Phil were awesome! I was delighted that once my water heater problem was identified, it was able to be replaced quickly and efficiently.

5 Stars rated.
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5 Stars rated.

Philip Baker was the Plumber that came out to my house. He was thorough and quick. He explained everything to me clearly and answered any questions I had. He also found a coupon online and applied it to my bill without me even asking which saved me almost

5 Stars rated.
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5 Stars rated.

Chad was prompt, courteous, and knowledgeable. I felt confident putting the safety of my house's mechanicals in his capable hands.

5 Stars rated.
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good job looks super

5 Stars rated.
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Very knowledgeable and polite.

5 Stars rated.
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Very nice experience...good communication with the office...technician who came listened to my need and gave me the best result that was one I could afford and live with. Very satisfied with his work.

5 Stars rated.
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5 Stars rated.

Our high-efficiency Triangle Tube boiler/heater stopped working on a Sunday night. Uptown Heating responded as quickly as possible. Technician Tony N. responded initially to the problem, and accurately diagnosed the issue as either a faulty flame sensor (

5 Stars rated.
5 Stars rated.
5 Stars rated.

On the way out the door for a month long road trip we discovered a leak in our water heater. Called Uptown and they were able to send a master plumber in less than hour to confirm the leaker needed replacing. Dan was able to arrange for a new water heater

5 Stars rated.
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5 Stars rated.

Uptown did a fantastic job in replacing my ancient boiler and water heater with a high efficiency system (wall-mounted boiler with side-arm water tank), and in doing everything (mostly new piping) necessary to make it work properly in my 129 year old home

5 Stars rated.
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Dan has been to our house several times this winter. He knows our family and our furnaces. He's always respectful, clean, and explains the work and process clearly.

5 Stars rated.
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5 Stars rated.

Uptown did a fantastic job in replacing my ancient boiler and water heater with a high efficiency system (wall-mounted boiler with side-arm water tank), and in doing everything (mostly new piping) necessary to make it work properly in my 129 year old home

5 Stars rated.
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The service technician arrived on time, was courteous & explained what he was going to do. My setup wasn't ideal (very crowded) but he worked with it.At the conclusion of the work he shared his findings & patiently answered my questions.

5 Stars rated.
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Joseph was a great tech and easy to work with. I definitely had a good experience and would recommend them.

5 Stars rated.
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Bob came this morning to check on a noise on the newly installed furnace (Nov. 2016) We could not locate it and it did not seem to be on the furnace, perhaps it is by the register were the warm air comes out. I will check into this further myself and call

5 Stars rated.
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5 Stars rated.

Tony was wonderfull. He was very knowledgeable, and wanted to make sure I understood what was going on with our furnace.

5 Stars rated.
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5 Stars rated.

Bob showed up on time and was very polite and professional. He listened to me describe the problem and then went on to investigate and suggest a solution. He said he could get started and finish it up today. We agreed on a price up front. Bob did a great

5 Stars rated.
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Ben tried a simple solution before suggesting replacing parts for a costly repair. The simple solution worked!!!

5 Stars rated.
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The whole experience was professional and organized. From setting the appointment, reminder calls and texts, on time efficient and most important knowledgeable. Phil answered all questions about our old water heater plus helped me select a replacement tha

5 Stars rated.
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5 Stars rated.

Austin was great. So professional and such a good attitude. I also was extremely satisfied with the quick assistance I received and the helpfulness of the person I talked to on the phone. I would recommend Uptown to others.

5 Stars rated.
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Dan L did a great job working through my furnace issues. It was 50% improved. He was professional, personable, explained things well, and improved the situation.

5 Stars rated.
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5 Stars rated.

Austin was absolutely fantastic. What a great attitude and very skilled. The person I called to schedule the appointment for a leaking pipe was also very nice. Very responsive and Austin was right on time too even with bad weather conditions.

5 Stars rated.
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Sean was a great help in getting the furnace up and running again. He was able to quickly assess and test the part that was failing, along with other checks to make sure the furnace was working well.

5 Stars rated.
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Really excellent service; you can tell they take their reputation seriously. Would absolutely recommend to friends and family.

5 Stars rated.
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5 Stars rated.

Really excellent service; you can tell they take their reputation seriously. Would absolutely recommend to friends and family.

5 Stars rated.
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5 Stars rated.

The Team at Uptown Plumbing Heating and Cooling was awesome for Bathroom Fixture Update from proposal to finished installation. Dustin H. described the work in detail and addressed all requirements in the proposal. The pricing was competitive with the oth

5 Stars rated.
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5 Stars rated.

Tom was great. He explained the problem with our furnace and helped me figure out the best kind of filters to buy.

5 Stars rated.
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5 Stars rated.

On-time, quick, efficient water heater install. Not the cheapest price around, but they do a great job and stand by their work!

5 Stars rated.
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5 Stars rated.

Chad Cole was out with Uptown and did an excellent job. Quick, efficient, courteous. Would recommend the company and Chad.

5 Stars rated.
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5 Stars rated.

Timely scheduling. Wish window could be tighter. Professional and pleasant in interaction with phone and field staff. Have taken good care of us for several years. Recommend highly.

5 Stars rated.
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Sean was fantastic! Patient, very pleasant and solved our problem.

5 Stars rated.
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Entire staff is very professional and knowledgeable with a strong focus towards customer satisfaction. This is our second year under the maintenance program and have found it woth our time and money.

5 Stars rated.
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5 Stars rated.

I just wanted to say Dave did a great job on this site.

5 Stars rated.
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Thanks for the service that includes all aspects of my heating and AC system. one stop for all the information I need.

5 Stars rated.
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Great service, great people, tks!

5 Stars rated.
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Great friendly service on our Furnace.

5 Stars rated.
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Alan M came out and did a furnace tune up. And this year Sean did as well and still 5 stars!

5 Stars rated.
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Great friendly service on our Furnace.

5 Stars rated.
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Excellent

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Tony was very friendly and helpful answering all my questions I had.

5 Stars rated.
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(no comment)

5 Stars rated.
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Tony, with Uptown Heating & Plumbing, made the annual winter tuneup of our boiler this morning. We knew when he was coming and he arrived on time. He was most courteous and friendly though out the service call. Tony carefully explained what he was doi

5 Stars rated.
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Chad and Chad of Uptown were great! We highly recommend Uptown and the Chads to everyone. They were professional, friendly, helpful, efficient, and prompt. The emails and phone calls letting us know when he was coming were also helpful.

5 Stars rated.
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More expensive than I thought it should be, but very fast, clean, and good quality work. The expense may be worth not having to deal with lower quality and less professional options.

5 Stars rated.
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5 Stars rated.

Mike arrived on time. Diagnosed the job. Gave me a few alternatives. His cost estimate was the best in comparison with other companies. Started the job immediately and he was done under the 30 minute estimate. He gave me additional advice on a missing par

5 Stars rated.
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5 Stars rated.

Bob D. came out within 24 hours of my phone call for a non-emergent issue. He was friendly, worked quickly, and addressed all of my concerns and questions.

5 Stars rated.
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5 Stars rated.

Mike arrived at my house on time,...Even after a small mix up on address. He was very courteous. After I explained to him about the assignment ....that is a gas shut-off valve at the gas range. He took a minute to give a complete estimate of labour and pa

5 Stars rated.
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5 Stars rated.

This is my second encounter with Uptown Plumbing and Cooling and I wish there were a way to give 11 on the scale of 10. They are doing EVERYTHING right. Outstanding customer service before, during and after the event. I highly recommend becoming a Happy H

5 Stars rated.
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5 Stars rated.

Jo was very efficient and thorough. I hadn't met him before, but he is a fine addition to the team.

5 Stars rated.
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5 Stars rated.

This is the second furnace these guys have installed for me. Excellent work on both of them.

5 Stars rated.
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First class professional service ably accomplished by responsible people. The company's team approach, proactive service and followup is unique in today's marketplace. We appreciate their good work and recommend Uptown Plumbing without qualification.

5 Stars rated.
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5 Stars rated.

So pleased with Uptown Plumbing. For the person on the phone being so accommodating for the appointment to Sean T who came and fix our problem it can't be better.

5 Stars rated.
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5 Stars rated.

Phil and Mitch were very professional - on task, friendly and thorough. I would recommend them to anyone

5 Stars rated.
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Austin was very professional and did a great job solving our issue. We'd highly recommend your company to neighbors.

5 Stars rated.
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(no comment)

5 Stars rated.
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Always have uses Uptown for my heating/plumbing needs. They are close by and their workers are quick and knowledgable. Not only did he fix my issue he alerted me on other items of concern and possible solutions. If you are not a do it yourself person like

5 Stars rated.
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Quick response, got the new furnace in and running during the coldest days of January. Uptown has thoughtful and friendly employees. They explained everything that would happen and then and they delivered. I'm very happy with the quality and service that

5 Stars rated.
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5 Stars rated.

On a routine check-up my furnace was found to be in very bad shape. Uptown diagnosed the Problem and was able to schedule a repair and replacement he next day.

5 Stars rated.
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5 Stars rated.

Their annual maintenance program has been a great service / value for the costs. Uptown does an excellent job at customer satisfaction and keeps us informed and up to date with their schedule.

5 Stars rated.
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5 Stars rated.

Phil and Mitch showed up, assessed the problem and were very clear on my options. Once the cost was explained, they installed new parts and left the area clean. Awesome job guys.

5 Stars rated.
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Today Bob ***** of Uptown Plumbing, Heating and Cooling repaired our gas fired garage heater. He was prompt, friendly, courteous, and clearly explained the technical issues in a way I could understand them. He successfully repaired the heater and we are d

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have just started using Uptown Plumbing, Heath and Cooling, Inc. recently and have been very satisfied with all of the transactions i've had with them. The installed a new boiler and water heater in the fall and a new kitchen faucet today.

5 Stars rated.
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I always get great service and advice when I work with Uptown Plumbing and today with Dan L was no different. He explained options for me and made sure everything was working smoothly before he left. Awesome!

5 Stars rated.
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5 Stars rated.

These employees did a great job in installing my furnace. Also, Ray was helping David. This was a difficult install and they handled the challenge.

5 Stars rated.
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Ben and Rob provided us great service and info. Found a crack in our heating that could have caused Major carbon monoxide poisioning. Great pricing on our new unit as well.

5 Stars rated.
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Bob was extremely helpful, knowledgeable and personable. He educated us on what was working well, what wasn't, and what options we had with the new information. This is my second experience with Uptown Plumbing, Heating, and Cooling and everyone we've wor

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was very honest and straight forward with me about my furnace. I feel I can trust him the next time I need work done

5 Stars rated.
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Jason did a great job replacing my water heater. Very fast with no hassle

5 Stars rated.
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Very professional. Any questions that I had, was answered. We had a small issue with a new thermostat, the guys are coming back out to run new wires so the thermostat will work with the new system. The guys are very clean, they brought tarps to cover the

5 Stars rated.
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Uptown has never failed me - and I've been using this company for several years! Response time is reasonable and service is always great.

5 Stars rated.
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We called Uptown at 4pm after discovering our water heater had sprung a massive leak, flooding our basement. The dispatcher had the after hours plumber to our house by 6pm. They had a replacement heater in stock, and we were very impressed with the respon

5 Stars rated.
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Only one radiator was not working and we couldn't find the problem. Allan arrived, checked all radiators, ventured to the basement and put more water into the system. An easy fix when you know what you are doing - and which lever to turn! Uptown is the on

5 Stars rated.
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Uptown continues to provide excellent service with each and every visit. We had a central AC system installed last year, which went very well and was a very reasonable cost. Shortly thereafter we joined the Uptown Happy home club and haven't looked back s

5 Stars rated.
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Service was good and Dan was very professional. Showed up at the time promised.

5 Stars rated.
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Austin was amazing. He did a good job of explaining what was wrong, gave us options and then did over and above what was necessary to complete the job.

5 Stars rated.
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Austin did a fast and excellent job getting our water pipes fixed. I appreciated how thorough and professional he was. We will be calling Uptown Plumbing again for any needed work.

5 Stars rated.
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Quick response from Kasie -customer service in mid Dec. Bob Dewey was a great help, patiently and professionally diagnosed the problem and fixed it. He even kept me calm when I was worried about leaving. All was fine when we returned after Christmas.

5 Stars rated.
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Ben, the service technician, explained the problems with our furnace thoroughly. He provided us with options to correct these problems.

5 Stars rated.
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On 12/27 the supply hose and nozzle on the humidifier were replaced. At the time, I thought all was well. Today, 12/31, I found water dripping from the humidifier onto a wet floor in the furnace room. I called you about an hour ago and the woman who took

5 Stars rated.
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5 Stars rated.

Michael **** from Uptown was great! He addressed the cause of the plumbing fixture issue immediately, and did the research while still at my home to find the replacement. He was proactive in setting the follow-up appointment, friendly, quick, and knowledg

5 Stars rated.
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Great job!

5 Stars rated.
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Ben was awesome. Not only helped me with my problem but also got me signed up so I can get on a regular schedule for maintenance. Thanks!

5 Stars rated.
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Punctual, professional, and pricey, but you get what you pay for. I've had these guys out for tune-ups and most recently a conversion from standalone water heater/boiler to a combination boiler/inline water heater. I'm a happy customer.

5 Stars rated.
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They were awesome..... They came to give me an estimate, and had everything with them to complete the job !!!! Thanks

5 Stars rated.
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Jaden and Dan were awesome...... They came to give me an estimate on the work I was thinking about doing , and had all the stuff needed to complete the the job on the spot....... Thanks your are the best !!

5 Stars rated.
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Tom did an excellent job and went beyond expectations. He was very friendly too. Thanks for the great service!

5 Stars rated.
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Tom was very knowledgable, friendly, he did a very good job, and provided great service!

5 Stars rated.
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(no comment)

5 Stars rated.
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Al was wonderful and solved a problem we've been having for a LONG time...we will be requesting him for all service from now on! Our only criticism of past service is that it often takes multiple trips to fix an issue.

5 Stars rated.
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Mitch and Austin replaced a kinked copper pipe and the exchange for our faucet. Both were personable and professional. We were pleased with their work.

5 Stars rated.
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Had a boiler and water heater tune/up and inspection. Al was knowledgable and thorough. Good communication throughout the whole process.

5 Stars rated.
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Austin S. did a fantastic job replacing our kitchen sink faucet and garbage disposal. Plus, he quickly replumbed the pipes to make them work more effectively and bring them up to code.

5 Stars rated.
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Allan was very thorough, helpful, and understanding while he worked on the problem our boiler system was having. I would recommend his service to anyone!

5 Stars rated.
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My go-to plumbers - a little expensive, but you get what you pay for when it comes to skilled professionals. Everything is quoted in advance - no surprises, and they always provide three options for every project. The crew here gives the best, most attent

5 Stars rated.
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Our service guy, Allan, really new his stuff. He quickly diagnosed two problems we had and clearly described what was going on and what was needed. When he didn't have a necessary part , he called it in and one was delivered while he was working. When he

5 Stars rated.
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I was more than satisfied with the service received from Alan and Sara at Uptown Plumbing & Heating. Allan new exactly what to do with the 2 issues we had with our furnace and explained it all before going ahead. He did not have one necessary part, bu

5 Stars rated.
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Really excellent customer service. Will definitely be using them again. Highly recommended.

5 Stars rated.
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Bob Dewey was very friendly, helpful and knowledgeable of my problem. Repaired the problem quickly and was very neat. Very helpful in informing me on how to keep my boiler running efficiently. Thanks to all of Uptown's staff.

5 Stars rated.
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Knowledge, flexibility, speed and competency. Nice combo.

5 Stars rated.
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Phil and Mike did a great job. Thanks again.

5 Stars rated.
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Phil and Mike installed a water heater in my home on 12/14/2016. They were quick, efficient, and professional. They thoughtfully answered all my questions. I'd happily have them back to resolve any plumbing issues in the future. Thanks again.

5 Stars rated.
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Steve was on time and took care of the problem quickly.

5 Stars rated.
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I had to wait 3 weeks for the appointment, but when I called to explain more about my heaters problem I was fitted in within a few days.

5 Stars rated.
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Very happy with Chad who is very professional and knowledgable about HVAC.

5 Stars rated.
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Dan P with Uptown did a great job working up a water heater and softener quote for me, then leading his team on the install later in the week. The work was done on time, professionally and the team left my basement cleaner than they found it. Good communi

5 Stars rated.
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5 Stars rated.

Dan P with Uptown did a great job working up a water heater and softener quote for me, then leading his team on the install later in the week. The work was done on time, professionally and the team left my basement cleaner than they found it. Good communi

5 Stars rated.
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5 Stars rated.

Great service. Chad was professional, knowledgeable and friendly. He answered all of my questions thoroughly. He handled giving me the bad news that we needed a new furnace very diplomatically.

5 Stars rated.
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5 Stars rated.

Michael Frid provided excellent service today--timely and very informative. Going forward, I'm going with Uptown.

5 Stars rated.
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Mikan/Jaden just installed my water boiler and did an awesome job! Super nice and knowledgeable. They did a thorough job explaining everything and left the utility room cleaner than when they got there! Two thumbs up from this customer

5 Stars rated.
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Super friendly and knowledgeable. Easy to talk to and explained everything in as much detail as I requested. Will use them anytime we need service.

5 Stars rated.
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We can't say enough good things about the excellent and professional way in which Bob Dewey took care of getting our furnace up and running. He's typical of the great customer service we've received from Uptown Plumbing and Heating.

5 Stars rated.
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With uptown you know the product you're going to get. They work fast, clean, and most of all, with honesty and integrity. I had the privilege to have Chad Cole work on my boiler and he did an amazing job. Prompt, kind, extremely knowledgeable, everything

5 Stars rated.
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Dan and Sean did an awesome job explaining what was being done during our service call. The did a great job and I will definitely use your company again!

5 Stars rated.
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I went with Uptown based on the reviews I had read. I have had 2 large jobs done- central AC and furnace. In both cases the folks at Uptown bent over backwards to get me into their schedule quickly. Everyone was courteous and knowledgeable. I highly recom

5 Stars rated.
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excellent job done

5 Stars rated.
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Super friendly and knowledgeable. Easy to talk to and explained everything in as much detail as I requested. Will use them anytime we need service.

5 Stars rated.
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On performing a tune-up, my old furnace had to be red-tagged. Because Uptown had to reschedule the tune-up from an earlier, warmer date, they bent over backwards to provide me a same-day install on a new furnace on this subzero day. They are always courte

5 Stars rated.
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On the coldest morning of the year, I experienced furnace problems. One call to Uptown and I had a service call scheduled. Al showed up earlier than expected and had my furnace up and running in no time. Thank you!

5 Stars rated.
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5 Stars rated.

Excellent service provided by Bob Dewey with Uptown Plumbing, Heating and Cooling. On time and very professional. Immediately brought to our attention a problem with the gas pressure coming into our home. Xcell energy was called to make proper adjustment.

5 Stars rated.
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very friendly and honest.

5 Stars rated.
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Tech Dan Little was fantastic with our heater and furnace tuneup. He is very pleased with the service, and even happier to learn that he would be my best technician for any future calls.

5 Stars rated.
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5 Stars rated.

Tech Dan Little was fantastic with our heater and furnace tuneup today . He is very pleased with the service, and even happier to learn that he would be my best technician for any future calls.

5 Stars rated.
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Top-notch problem solving and work to get our furnace working!

5 Stars rated.
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5 Stars rated.

Top-notch problem solving and work to get our furnace working!

5 Stars rated.
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Ben S. did a great job with our furnace repair.

5 Stars rated.
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5 Stars rated.

Couldn't have asked for a better technician than Allan.

5 Stars rated.
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On the coldest day of the year I awoke to water draining from the boiler. One call to Uptown Plumbing and I had a service call scheduled. Allen arrived 90 minutes before the scheduled time and had the problem diagnosed and heat flowing in a short time.

5 Stars rated.
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5 Stars rated.

Ben was so courteous and friendly, a joy to have in my house.

5 Stars rated.
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I filled out an appointment form on their Web site, got a call within a 1/2 hour and scheduled an appointment. Technician Allan M. showed up on time, was very courteous and had a good grasp of my boiler system. He completed the repairs and maintenance qui

5 Stars rated.
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5 Stars rated.

Fast, friendly, efficient. A bit pricy but that is out of the tech's hands. I would definitely trust him to do future work

5 Stars rated.
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5 Stars rated.

Bob did a great job and was very helpful in answering my questions. He was both knowledgeable and personable.

5 Stars rated.
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Dwight B. came out to do an inspection of my furnace and water heater. He was on time and friendly, and he let me watch him and ask questions. I learned a lot and appreciate Dwight's knowledge and professionalism.

5 Stars rated.
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Dwight was awesome. Friendly, professional, knowledgeable, creative with solutions and an advocate for the company (giving me the BuzzReview card).

5 Stars rated.
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Sean was very helpful and fixed the problem.

5 Stars rated.
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(no comment)

5 Stars rated.
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Prompt, courteous and professional service! This place really exceeded my expectations! Thank you for taking such good care of my furnace and for the timely installation of the new water heater and softener! You guys are amazing!!

5 Stars rated.
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Chad C. was personal and professional. He explain and fix the problem. I highly recommend him!

5 Stars rated.
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Dwight arrived at exact scheduled appointment time. He was very friendly, cheerful and extremely knowledgeable. Not only did he do what the service request required, he went above and beyond, noticing some issues that we were unaware of. Although upon arr

5 Stars rated.
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5 Stars rated.

Joshua H.was professional and competent, went out of his way to meet our time needs and spent the time we needed to come to a decision about whether or not we needed to put in a new boiler. Would highly recommend Joshua and uptown heating and plumbing for

5 Stars rated.
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Prompt, fast, and they got the job done well. Walked us through everything and showed us what was done.

5 Stars rated.
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Good service.

5 Stars rated.
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start to finish i felt completely confident in Dan and his work. He was so helpful and thorough.

5 Stars rated.
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Very efficient re-piping of a boiler to radiators. Great job re-zoning 4 levels of our house for nice even heat.

5 Stars rated.
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Dan came at the end of what I can only imagine had already been a long day for him. He was super courteous, informative. He took his time going through the boiler and all the questions I had. He then did as thorough a job with the hot water heater. Gave m

5 Stars rated.
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On time, professional, work well described, friendly and cleaned up well.

5 Stars rated.
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5 Stars rated.

On time, fixed a problem with the ignition, great work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

He was thorough in his examination, clear in explanations, and helpful in advising.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As per usual, I called Uptown and the were able to come out right away, took care of my problems without any drama--just great service and well done work. Hiring them is a "no-brainer" for me. Consitently smooth.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good service from office staff and helpful, friendly field service technician (Steve M.)

5 Stars rated.
5 Stars rated.
5 Stars rated.

A simple pilot light fix, but Phil and Mike took care of it. Very punctual and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tye and Mikan installed boiler, showed up on time, gave updates via phone during install, great job explaining how to work the new unit, great job guys! Highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly and professional staffs with efficient and knowledgeable service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating and Cooling, Inc. installed a new high-efficiency boiler & water heater and added baseboard heating to our finished attic. They were efficient, totally professional, pleasant to deal with and did a great job all around. After

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob D. did a wonderful job fixing our boiler! He was very professional, knowledgeable, and incredibly courteous. It was apparent he puts both pride and care into the work he does! Thank you for saving the day, Bob!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing provided professional, courteous and prompt service. I was especially impressived with my field technician: Matt Leo, who was friendly, knowledgable, and willing to take the time to answer all my questions in a clear and user friendly way.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin installed a new kitchen faucet and drained my water heater. Both were done quickly and professionally.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always professional, on time and often finished early. It's great to have a trusted company that delivers consistent results.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean Traynor came to our home to service the boiler. I think he was the most professional, personable and fun serviceman we have ever had come to our house in ten years! He was professional in his assessments of the heating system in our home, could answe

5 Stars rated.
5 Stars rated.
5 Stars rated.

These folks are all great. As a reasonably knowledgeable do it yourselfer, I've been very happy with their work when a project has been more than I could handle. They have a basic/silver/gold upsell package they develop for every bid, which they're more t

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean Traynor came to our home to service the boiler. I think he was the most professional, personable and fun serviceman we have ever had come to our house in ten years! He was professional in his assessments of the heating system in our home, could answer questions asked and even requested back-up second opinion support. He explained what he was doing as he worked and engaged in excellent conversation while completing his assessments. A truly enjoyable and fascinating guy. Our parting words were, let's make it a point to bump into each other again! Great experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The whole team did a nice job on replacing our boiler. We understood the complexities & options. Uptown worked hard to get us what we wanted with good results.

5 Stars rated.
5 Stars rated.
5 Stars rated.

These folks are all great. As a reasonably knowledgeable do it yourselfer, I've been very happy with their work when a project has been more than I could handle. They have a basic/silver/gold upsell package they develop for every bid, which they're more than happy to complete on any level. I've used them for a 4 different issues with the house, and they've either been very knowledgeable about not only integrating the older elements of my heating and plumbing systems but also current code and best practices. The one time a technician wasn't certain about something, he was very upfront, and said "I want to send one of our more experienced technicians over, I've only done this with another tech once and don't want anything to go wrong." Senior plumber was over in short order and it was fixed in half the time scheduled. Total professionals, very friendly and prompt.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am deeply thankful to the entire Uptown Team who installed a new furnace after the old one was 'red-tagged'. The team completed their work just in time before the first winter storm in MN. Everyone was thoughtful kind cleaned up after the work and left me with the feeling of confidence I have in Team Uptown. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

the Tech did an excellent job, very professional, and knows the job. I will recommend Bob to anybody who needs his service. Thanks Bob and Uptown Plumbing, heating and cooling services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scheduled appointment was right on time, courteous and great work done on our water heater and boiler.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad **** came to my house for a furnace and water heater tune up. He was extremely thorough, but I really appreciated all of the education in home maintenance. He was courteous, clean, and extremely professional. I had another company coming to tune up a

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan Little, the HVAC service technician who serviced my furnace and hot water heater, was knowledgeable, respectful and professional. Uptown Plumbing, Heating and Cooling can be very proud of the way he represented the company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike and Vince were both knowledgeable and friendly. They did great work and explained all my options. I would recommend them both.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin, Sheila and Mitch were all so very helpful and professional and friendly. I learned a LOT about how water works on the infrastructure of an old house and why maintenance and upkeep is so important. Not only WOULD I recommend Uptown Plumping, Heating and Cooling, I already have to a sibling who just bought a new house and will undoubtedly need plumping, heating and cooling services. The other thing I really love about UPHC is a very neat free service they provide to their communities: they have 3 meeting rooms that organizations and reserve and use, at no cost. I am a small business owner and occasionally need to rent such a space; we did a little research and found that UPHC has 3 spaces for such meetings. You just use their calendar and sign up for the space/time you need.... no charge! The space was lovely and just what we needed. I'm so happy to support a company that does such positive, thoughtful work in its community. 5 starts, UPHC!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very courteous, knowledgeable and thorough technician. Explained his findings and satisfactorily answered all my questions. Pleasant to have in my home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

From the first phone call to the clean up after installation - everyone was very professional, knowledgeable and friendly. Josh gave us a few estimates to choose from to fit our budget. Joe scheduled our install within a week and called us on the day of install to let us know when Mikan and Tye were on their way. The install was straightforward and Mikan and Tye gladly made sure the rest of the radiators were bled and working before the fall in temp tonight. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

From the first phone call to the clean up after installation - everyone was very professional, knowledgeable and friendly. Josh gave us a few estimates to choose from to fit our budget. Joe scheduled our install within a week and called us on the day of i

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob came to my home to install a new thermostat and fine tune my new furnace and air conditioner. I found Bob to be knowledgeable and very helpful. Bob addressed all my concerns and answered all my questions. The work Bob did was professional and neat. At

5 Stars rated.
5 Stars rated.
5 Stars rated.

What a professional Company!!! I have come to trust what they tell me and the completed work. That is why when the furnace died....I jumped at purchasing a new one from them, knowing they will service it well if and when needed. Yes I love this Company!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The installation team showed up at 7 a.m. sharp! What a professional group of knowledgable men. I was very impressed with how hard they worked. It was smooth and when they finished, it was all cleaned up and i have a working furnace!! now i won't have to worry about the winter. Thanks Uptown for keeping my HVAC in working order. Great Company!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike F, professional and quickly identified an economical solution. Mike's work provides all the functionality and it looks good, too.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad was great.

5 Stars rated.
5 Stars rated.
5 Stars rated.

What a professional Company!!! I have come to trust what they tell me and the completed work. That is why when the furnace died....I jumped at purchasing a new one from them, knowing they will service it well if and when needed. Yes I love this Company!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The installation team showed up at 7 a.m. sharp! What a professional group of knowledgable men. I was very impressed with how hard they worked. It was smooth and when they finished, it was all cleaned up and i have a working furnace!! now i won't have to

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always great service, clean, friendly, honest. Very professional on many fronts from the office, to the service, to the follow up.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had to reschedule twice, otherwise had a great experience. Work was done quickly and promptly. Needed work was explained clearly and didn't feel pressured into buying anything I didn't want.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Personable, thorough and professional. Thanks Uptown for the replacement of the faucet in my kitchen!

5 Stars rated.
5 Stars rated.
5 Stars rated.

What a great team of people. You can always rely on them to give you a good and honest service. I have no hesitation in recommending them to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a couple scheduling changes, but once we got that figured out the service was great and super fast. No pushy sales from the people who helped us out and took care of everything super quickly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a couple scheduling changes, but once we got that figured out the service was great and super fast. No pushy sales from the people who helped us out and took care of everything super quickly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very positive experience with Uptown Plumbing. Austin and Robert worked into the evening on a Friday, were very thorough and extremely friendly. Highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael Frid from Uptown Plumbing Heating and Cooling was a true professional at his craft when he installed the water heater on Election Day. My wife and I did some research on what company to use to take out our old AO Smith water heater that lasted 14 years. The company that came to the top of the list with a five star rating was Uptown Plumbing Heating and Cooling. We did the research on how reputable, proven, and the longevity of the company and we didn't bother researching further. This place has all sorts of credentials and prestigious awards in customer satisfaction, and a true Minnesota company. The new Powerflex water heater with the FlowTechHome inline water system that Michael installed is amazing! Michael was a master at what he does and just by the way I watched him work, how much expertise and knowledge he has in his profession. He was respectful and courteous from the meet and greet at the door and the whole process. Uptown will be coming out to replace the furnace and air conditioner as well this Saturday and will write another review soon. I usually don't take time to write reviews, so that was how much I have been impressed with the experience and excellence in customer service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dwight was great. He walked me through his process and made sure I understood which was a step above. I appreciated his expertise and care.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Arrived on time, went directly to work, and completed boiler tune up with efficiency and little disruption to client's schedule.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad was friendly, efficient, and knowledgeable. He serviced our boiler and reviewed the results so we feel comfortable heading into cold weather.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike F was fabulous! Came in, looked at the problem, knew exactly what the issue was, picked up the parts and had it done pronto!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael was friendly, thorough and prompt. I felt comfortable with him in my home and he explained the process and bill in a clear manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown did a wonderful job putting in a new boiler & tank to replace our 97 year old boiler. Professional, courteous & thoughtful, Rob made a complex set of decisions understandable. The crew of Justin & Wayne (and Mikan) started at 6:30 AM and worked until 5 PM on a Friday night to make sure all was working well. This winter will be the true test but so far their dedication to making it work it has been impressive. Tom Helling 11/7/16

5 Stars rated.
5 Stars rated.
5 Stars rated.

The guys were the best workers I have ever had work for me. The mess was clean up when they left. Were very helpful in explaining how to work the controls. They were the best. So is the company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful and courteous service! Very timely with regard to the schedule! Amazing work and info!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful and courteous service! Very timely with regard to the schedule! Amazing work and info! ????

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan L. was very courteous and helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sara was very pleasant and helpful is scheduling the annual maintenance check of our boiler & water heater. Matt provided an essential service in discovering our water heater was emitting a small but significant amount of carbon monoxide and an unsafe buildup of mineral deposits, requiring a replacement. He summoned Bo & Eric who installed the new water heater with proper venting during the same afternoon.

5 Stars rated.
5 Stars rated.
5 Stars rated.

With the heating season started, my 1929 duplex home had two radiator issues. Not a hot rush issue, but they were able to send someone out in a few days. When Bob Dewey arrived he was going to put his "booties" on over his shoes to protect the hardwood floors. Very considerate of him, but I explained to him it was not necessary. He first checked the two boilers and brought them up to an appropriate pressure so that the rads could be properly bled (something we didn't know). It turned out the one radiator which I thought was "cold", my tenant had been bleeding little by little and it was now working. The other radiator was running a constant HOT and the valve was stuck so it could not be adjusted. He explained he would be able to drain just a portion of the system instead of all of it in order to replace the valve. Bob provided the estimate for the work after checking all the rads. When I asked why so high, he explained they charge a flat rate for everything, so no matter now much the actual time it took, an hour or all day, the charge was the same, and the work is guaranteed. He also recommended we have the anti-freeze checked in January when the outside temps are at there lowest. He was very professional, and was in and out of the house in two hours. I was amazed he did it so fast.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had my furnace and water heater looked at and the service guys were AWESOME! Chad looked at everything and even told us what to look at moving forward. I would definitely call them again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Austin Schmidt was very knowledgeable and he provided great information and service regarding our new water heater! Shannon provided wonderful customer service. We love Uptown Plumbing and Heating!

5 Stars rated.
5 Stars rated.
5 Stars rated.

With the heating season started, my 1929 duplex home had two radiator issues. Not a hot rush issue, but they were able to send someone out in a few days. When Bob Dewey arrived he was going to put his "booties" on over his shoes to protect the h

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sara was very pleasant and helpful is scheduling the annual maintenance check of our boiler & water heater. Matt provided an essential service in discovering our water heater was emitting a small but significant amount of carbon monoxide and an unsafe

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin and his team just installed a new boiler in my home. They were efficient, explained in detail what they had done, cleaned up (leaving my basement cleaner than when they started). The entire process was a great experience, from the furnace tune up yesterday, explaining the problem with the furnace to the installation today. I am so impressed especially since ****** ***** ****** had done a tuneup the end of May and did not find the CO2 leak. Everyone at Uptown has been very pleasant and helpful and has gone beyond what I expected. I'd give them an A I have already referred them to a friend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was polite, prompt and professional. He fixed my furnace quickly and was knowledgable and informative. I appreciate his honest service. I would definitely recommend Uptown Plumbing and Bob Dewey.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Working with Uptown plumbing, heating,and cooling was a great experience from the call to schedule an appointment to the fast, professional service from technicians. They called ahead and let me know when they were coming. They sent an email to let me know who to expect when I opened the door. Dustin Heins was helpful and did a wonderful job in a timely manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob ***** came into a tough situation in our home, and he handled it well. He is obviously good at diagnosing problems in older homes like mine. I am truly impressed with his knowledge of our heating problems. I will always ask for his help with regard to our furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating and Cooling Company, were organized, knowledgeable, very clean and precise on their installation with our new AC and Heat units. We spoke with 3 different companies and were happy we went with Ray and Dave E to help us with our new unit. Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

I called about a heating issue and within hours were at the house. Our technician Ben drove across town to pickup a part and came back same day to get our heat going again. Much appreciated, thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

My first call Monday morning resulted in an appointment Friday 11-2. I callled back and got another person to ask if I could be put on a waiting list and I again described the problem. She then arranged an appointment 11-2 that same day.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was on time, courteous and good listener. He took the time to really analyze the problem. The good news was the needed part was in the truck. He installed it and made sure the system was properly running. Very happy to recommend him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Called Uptown regarding a small leak in the plumbing of my 80 year old house. Turns out the original galvanized plumbing was rotting out from under us throughout the entire house. In spite of the fact that the whole house needed new plumbing, Dan gave us many options to allow the pipes to be repaired in stages or all at once. Because he was so upfront, honest and thorough in supporting the reasons for the need for repairs, we decided to get everything done at once. Dan and Eric worked almost 12 hours in our home to complete the work so we were without water for only one day. They were both immensely courteous, performed beautiful work, and in our impression went above and beyond in the all aspects of the job. This was not an inexpensive job (5K), but we feel that we definitely got our money's worth and would recommend Dan, Eric and Uptown for any plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Job! This was a BIG plumbing job in an older, 100 yr old home with the old original cast iron plumbing pipes with a series of leaks all between the ceiling/floor and behind walls. There were a number of leaks from rusting out old cast iron plumbing pipes between the first floor ceiling that tied into the upstairs bathroom. The ceiling was opened up, only to discover part of the cast iron pipes were encased in concrete! Yikes! Nothing was a problem for Michael, he was great! in all aspects. He is very knowledgable, particularly in working on old plumbing in older homes. He is very thorough and understands exactly how the plumbing works in older homes. He checked out the sewer stack in the basement and discovered weaknesses in the old, original sewer stack just waiting to leak down the road - which would be a Big mess! Michael has great customer service! He is very personable and explains everything. It was very reassuring having Michael doing this work, particularly when pipes are located between walls and ceilings where you want to it done right the first time. He also prevented a major problem in the future by replacing the old, original sewer stack in the basement. Thank you Michael! I feel so fortunate to have found you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Consistently great service throughout the process: scheduling, communication, field reps, and follow-up.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben ********* was professional, courteous, thorough, and he explained technical information clearly. He answered questions to our satisfaction.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Yesterday a new furnace and AC were installed at my home and I couldn't have been happier with the team who did the work. Dave and Mikan and their assistant Jaden were on time, respectful, professional in every way, answered all my questions, demonstrated how to program my new thermostat, and even swept up after they were finished. Thanks guys! You are the best. And thanks to Uptown Plumbing & Cooling for a very quick turnaround time from the detection of the cracks in my heat exchanger to a functioning new furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have great confidence in all the service people Uptown sends over. Everything gets fixed and it stays fixed. They aren't satisfied until I've run out of questions and they either write down any instructions or email them to me so I can explain it all to the rest of the family. I wish I could trust my doctor and mechanic as much as I trust Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our plumber, Vince, was friendly and professional, and I love how tech-oriented Uptown Plumbing is. Our remodeler told us that Uptown is the very best (and that their prices reflect it, but that's to be expected), and so far I would have to agree!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Preventive maintenance. Sean was very thorough and explained the potential needs, answered all questions in depth, removed his shoes when entering the house showing respect for his client's. Highly recommend Uptown Plumbing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The BEST! In EVERY WAY!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thanks for your service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've had our boiler for over 50 years and it was wearing. Uptown replaced it to a new one and we couldn't be happier with their work! Rob O talked us through what was going on with our old boiler. Justin detected MAJOR ISSUES. He and Wayne R did the exchange, so clean in fact our furnace room was cleaner when they left than before they started. Joe helped with financing which only took minutes. We live in a 1940 Colonial and when it's time to install air conditioning I wouldn't go to anyone but these guys!! So HAPPY with this company of professionals!! THANK YOU THANK YOU!! Suzette & Douglas

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom L., HVAC Service Technician, completed a routine furnace tune-up and carbon monoxide safety check on our 16 year old HVAC system. Tom determined that there are significant issues with our HVAC system that need to repaired. Tom L. was knowledgeable and efficient; he explained the problems regarding our heat exchangers, blower motor and flame ignition system, in terms that we understood. Tom L. is a professional with excellent technical and people skills; he should be recognized as a valued employee of Uptown Plumbing, Heating and Cooling!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike f. Has been to our property twice now. The first time for a planned gas line installation, for which he did an amazing job. Today he was out for two 'minor' leaks in some old drain lines that turned into a major project. He worked with us on repair options, costs and financing. He truly went above and beyond to perform outstanding work that will give us peace of mind for a long time to come. His assistant Mike was great too...explaining what he was doing at every stage, and showing us how 'bad' the drain was where we couldn't even see before. Very satisfied customer who will definitely call again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

A good helpful experience! Thanks for the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

A good helpful experience! Thanks for the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown recently completed installing new furnace and a/c. From scheduling initial consult appointment thru install, everything has been handled with professionalism and without issue. Technicians were polite and communication throughout the project was excellent. I would highly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael was very efficient and pleasant to work with. I would highly recommend hiI'm. Alan Linoff

5 Stars rated.
5 Stars rated.
5 Stars rated.

Start to finish - Andy and Tye at Uptown were as professional and nice as they come. Have had nothing but great experiences with Uptown -

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin and Wayne took out my old boiler and installed a new one. They were friendly, efficient and kept everything really clean. We commend them for a job well done!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work Very well informed and helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work Very well informed and helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

This will cover 2 projects done this week for Randall Brown. GREAT. !!! Dan and Austin did a great sink install, and Dave and Mikan did a Great install on a new boiler. Very Happy with both. You might want to look at heavy scheduling, had to re-sked 2 x due to work load on projects. Love both projects ( cool kitchen now).

5 Stars rated.
5 Stars rated.
5 Stars rated.

They showed up during the time that they said they would. I received an email notice with a picture and info of the tech that would be doing the work. The tech was efficient, professional, and polite. This is the second time that I have used Uptown Plumbing. The first time (a year ago) there was an issue with scheduling, but this time there were no issues at all.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The Uptown Team is knowledgeable, professional, and thorough. On top of that, each of their field service representatives expresses genuine interest in and respect for the needs of the customer. Outstanding every time!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was very professional and answered my questions completely. He explained what he did to repair my furnace and did it all in a very pleasant manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

good project, Dan and Austin did a great job, needed a bit of creativity to undo previous install. All went exceptionally well. Very Happy with results and Dan and Austin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Technician was friendly and helpful. Office staff was great at communicating. Called the night before to confirm the appointment. There was an issue with the technician as his vehicle broke down and the office communicated the estimated arrival time and if I needed to reschedule. I would definitely work with this company again as they were up front and detailed with everything. Made recommendations but didn't feel pressured to make any purchases that weren't necessary. I look forward to working with them in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a very positive experience with Uptown Plumbing and Heating. Allan is a great technician. He took his time as we worked thru the fall boiler start up. I live in an older home with radiator heat and a complicated looking system. He managed all without any problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again, the team from Uptown Plumbing, Heating, and Cooling provided comprehensive service, this time installing my new furnace and air conditioner. As usual, I received a phone call the day before to remind me of the scheduled service and the names of the field service personnel I'd be working with. In addition, I received an email reminder indicating that the team was on its way to my townhouse. From the minute they arrived, the field service guys were very friendly and outgoing. In many respects, I felt like a couple of friends were doing the installation. They invited me to watch them at work and ask questions at any time during the installation. They also worked very well together, one focusing on the furnace and the other on the air conditioner. When the installation was complete, the lead person provided very detailed illustrations of the varioius steps they used in both installations, focusing on ways in which this installation was a little different (and better) than my original furnace and air conditioner. He also provided clear instructions on forms that I had to send in as follow-up to finalize everything. There wasn't a bit of debris left over; in fact, they swept out my garage! Kudos to the team at Uptown Plumbing, Heating, and Cooling!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've been using Uptown Heating & Cooling for the last couple years. Each time I've had someone come to the house for my Happy Home Owner check-ups the techs have been very professional and accommodating. This morning, I had the pleasure of meeting Chad ****. Chad was happy to explain all the steps he goes go through to ensure a thorough furnace and hot water heater inspection. I was very impressed with his willingness for me to watch & learn and get to know a little about himself. Chad is a great asset to the Uptown team! Thank you.

5 Stars rated.
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5 Stars rated.

Needed to replace my hot water heater after 12 years along with the water softener which was contributing to the heater issues. Bo explained all my options, I made a decision, and within 5 hours the work was expertly completed by Bo and Eric. Also the appointment people also do a great job of communicating where your service guys are and when to expect them. I have used many other HVAC companies in the past and none have ever been as thorough and meticulous as Uptown

5 Stars rated.
5 Stars rated.
5 Stars rated.

You guys are the best! I feel you went above and beyond....extremely pleasant, explaining things so that I could understand, spent the time to make sure everything everything was great! Thank You Much!

5 Stars rated.
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5 Stars rated.

Matt came to our house today for Furnace and water heater tune up. He was very nice and informative. Matt also took the time to call and set another appointment for the Plumber to follow up with a concern he had about the water heater. I feel good about Uptown and would recommend them!

5 Stars rated.
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5 Stars rated.

Uptown is a trustworthy business and I recommend retaining them for your home or business. I had two boilers installed in my duplex and Justin M, Wayne R, and Mikan R were all very helpful and professional. They went the extra mile to ensure the project was correctly done and I appreciate it very much. Wayne went another mile beyond the extra one he and his colleagues put in when he even helped me out with a small household project when he had some down time on the job. Very impressive. All three are great guys and seemed to work well together. Such workplace camaraderie reduces a lot of stress for the customer. Thanks guys.

5 Stars rated.
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5 Stars rated.

I've been a customer for a few years, with service help for my heating and cooling at multiple houses. Uptown has top notch expertise and great communication from the back office to the field techs. They are flexible and pro-active and make it easy to fix and maintain my home mechanics. Easy to recommend them without hesitation.

5 Stars rated.
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Well, I wanted to give reviews to the three guys who came to install my boilers. After the first review I tried to move on to the second, but after I selected the individual, Yelp just showed my other review. Technology sure sucks.

5 Stars rated.
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Excellent service re Jason

5 Stars rated.
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Always professional, always willing to work with my schedule!!!!! Great company, would not utilize another.

5 Stars rated.
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Michael did a great job with my sump pump replacement. I've always had good experiences with Uptown. Michael went above and beyond the day of repair!!!

5 Stars rated.
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I'm very pleased with the service I got from Chad. I will recommend him to friends.

5 Stars rated.
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Chad was knowledgeable and thorough. He explained everything he did. I now know something about my furnace. I highly recommend him.

5 Stars rated.
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Regarding the arrival time - I rated it a 4 because the technician was running late so did not arrive within the time frame. However, I received a call letting me know...which I appreciated.

5 Stars rated.
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5 Stars rated.

Chad **** performed a cleaning and tune-up of our old boiler Thursday, Oct. 6, 2016. He was very thorough as he checked out the operation of the boiler after his cleaning and adjustments. He left me feeling confident in the safe operation of the boiler with no trace of carbon monoxide or other unsafe conditions. When done, he cleaned the area thoroughly. Chad impressed me as a positive, intelligent, ethical, up-right person who knows his trade. He is a credit to his employer. I cannot recommend him too highly.

5 Stars rated.
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Great Guy. Very thorough and knowledgeable. Will request him next year.

5 Stars rated.
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Bo Bransford from Uptown Plumbing came to my home to repair two leaky on/off valves on a bathroom sink. He was very friendly and knew exactly the problem. He had it repaired in five minutes and since I am a Happy Home member, there was no charge. I would highly recommend him and Uptown Plumbing.

5 Stars rated.
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So glad we found you! Thanks -

5 Stars rated.
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Allan was great! And much appreciate Uptown folk for great customer service, patience for questions, and communication. Thanks!

5 Stars rated.
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5 Stars rated.

I have always been very happy with the service from Uptown...beginning with scheduling the appointment to the service call. Today Allen did a great job explaining what he was going to do as well as pointing out a couple of things he made note of for future service calls.

5 Stars rated.
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5 Stars rated.

Very responsive. Reasonable costs. Ben was great about laying out our options. Very happy

5 Stars rated.
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It has been a pleasure to work with Uptown! They are very professional and I trust them! Tom was Great! He went above and beyond to help educate me on what was what on my furnace and hot water heater. He covered, with me, everything he did. Very pleasant and professional! Sara communicated with me to get me an appointment on my schedule and then again when Tom was coming. Very pleasant! Thanks Much! Karen.

5 Stars rated.
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Very professional and thorough! Highly recommended.

5 Stars rated.
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They are always professional from the office staff to the servicemen. Very thorough in their inspections, absolutely no complaints! A

5 Stars rated.
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As a radio amateur I had serious concerns about the potential for RFI (radio frequency interference) from the control and motor functions of the new furnace I was installing. Josh and Joe were great in assisting me in avoiding this issue AND selecting the right equipment for my situation. Then Justin and Wayne did a super job of installing the unit, even taking time to allow me to listen for RFI with my ham station while the new furnace was running BEFORE they left. Oh . . . yeah . . . the furnace works quite well for heating, too. I am definitely a happy camper and my hobby seems to have emerged unscathed, too.

5 Stars rated.
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(no comment)

5 Stars rated.
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Sean and Bob were very good about explaining what they were doing and and what I needed to do, etc. excellent experience.

5 Stars rated.
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5 Stars rated.

I found Uptown Plumbing via a Google Search and they were very responsive and courteous. Jason did an excellent job in a timely manner. I will uses them again in the future and will recommend to friends and family

5 Stars rated.
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(no comment)

5 Stars rated.
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We used Uptown to install a new HVAC system, replace steel plumbing, and take care of our systems from a seasonal maintenance perspective. They have always done a fantastic job, with experienced professionals who work to high standards.

5 Stars rated.
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5 Stars rated.

We used Uptown to install a new HVAC system, replace steel plumbing, and take care of our systems from a seasonal maintenance perspective. They have always done a fantastic job, with experienced professionals who work to high standards.

5 Stars rated.
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Tom was terrific. Professional, friendly, and willing to explain everything and answer my questions. Could not have been better.

5 Stars rated.
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Tom from Uptown showed up and explained what he was going to do and why and proceeded to do exactly that. Personal and professional is how I describe his demeanor. Will continue to use them .

5 Stars rated.
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I like the service I receive from Uptown.

5 Stars rated.
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5 Stars rated.

Sean was very thorough, knowledgeable and friendly. He brought something to my attention that needed to be addressed, but didn't try to sell me anything I didn't need. Excellent service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have worked with Uptown on two major projects: installation of a mini-split system a year ago and now the installation of our a boiler and water heater on September 30, 2016. First of all, Uptown understands old homes and ours at 116 years old is no exception. We have great confidence in their assessment of the task at hand and the appropriate steps that are necessary for the successful integration of a new system into an old environment. Andy and his team did an outstanding job on the boiler and water heater installation this past week. They, and all of the folks at Uptown, are a pleasure to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

During my recent furnace & water heater tune-up, Steve was very informative, even inviting me to watch as me was doing his work. When he found a problem, he showed me the issue and offered multiple approaches to solving it. As a result, I became aware of an ongoing but soon to expire BOGO deal on a combination furnace/AC replacement. He also showed me the various things that needed to be addressed, and I decided against those "band aids" because of the BOGO deal. Steve didn't arrive within the original time "window," but the Uptown dispatcher communicated the situation to me very clearly along the way. I really appreciated that!

5 Stars rated.
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5 Stars rated.

Amazing experience with my technician. He was extremely courteous, and went the extra mile for the replacement of my leaky faucets. He was able to pinpoint a few other issues I had with my plumbing and was able to provide multiple solutions. I was so impressed by Bo not being a pushy salesman, that I had him do more work than I originally needed at the time. I know my home will be needing a new water heater soon, and I will be having Bo back to instal it. Thank you Bo!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Happy with service from Dan & Austin replacing our water heater. What I think could use improvement by the company is how they present choices for repair. There were 5 choices from $4500 to $1800. We choose to have water heater replaced only, no extra maintenance, warranty, or new water softener. That option is named band aid, I think has a negative , stronger sales pitch approach than I've experienced with other repair professionals.

5 Stars rated.
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5 Stars rated.

Tom was very helpful and thorough as well as professional.

5 Stars rated.
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The technician, Sean, that serviced our residential high efficiency furnace and hot water heater today was knowledgeable, thorough, fast and friendly. He spotted some potential problem areas and took care of them right away. He was neat, as well. We were very pleased with their service call and would have them return in the future.

5 Stars rated.
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5 Stars rated.

I love this company! I chose them five years ago to replace my old boiler and water heater over companies that had lower bids. They know what they are doing. The owner, Josh, is attentive and very professional. So is his staff. They are knowledgeable and experienced from the person who answers the phone, to the person who installs and fixes heating and cooling equipment. I live in a 1912 home. Uptown understands old homes. Another plus. I always recommend Uptown. I wouldn't allow anyone else in my home.

5 Stars rated.
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5 Stars rated.

Positive experience from beginning to end.

5 Stars rated.
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Chad was very professional, explained things well and made recommendations. He did a great job. One small issue was I wanted him to look and fix our toilet handle and I thought it was fixed but it's not. Thank you

5 Stars rated.
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5 Stars rated.

Professional, on time, knowledgeable, polite and efficiant. What more can u ask for?

5 Stars rated.
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Sean was knowledgable, thorough,friendly and patient as we asked several questions.

5 Stars rated.
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Uptown is the place for all your plumbing and heating needs. We've never had a bad experience - everyone is positive, friendly and most importantly - skilled and professional! Mike came out today to some work for us - nicest guy. He was fast and provided options and solutions for our 100 yr old house plumbing issues. Yesterday we had a technician out for a routine tune up - again, nice, professional, thorough and friendly. Wish I could remember his name, too. Fact is - they're all there because they like what they do, know what they're doing and enjoy working with people and solving problems. A

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown is the best in the business for those of us with old homes. They get it. They aren't the cheapest but the are the best. They don't increase the price after the work is done, and they don't upsell you from the moment they walk in the door. They are prompt, clean and polite. They are professionals.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad, Heating/boiler tech, was great. Great with questions and the quality of his work. Uptown is equally good in their service and systems. They are our go to resource for HVAC and plumbing

5 Stars rated.
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5 Stars rated.

Great service, but I don't like writing online reviews.

5 Stars rated.
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I posted a nice long review on Yelp yesterday

5 Stars rated.
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Fast, friendly, professional and very knowledgeable. Reasonably priced as well

5 Stars rated.
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5 Stars rated.

We had a water heater problem as in clogged, 14 years old, and beyond repair. We scheduled an appointment for 7 a.m., and at 7 a.m. the doorbell rang and there was Bo. He assessed the old water heater, pointed out exactly what was wrong, told us the cost of replacing parts and repair, and compared that to options for a new water heater. We selected the bronze or lower cost replacement option. The price was competitive, and Bo completed the job by 11 a.m. We've been around the block, being in our 60s, and Bo stood out among professionals as a kind, honest, smart, likable person (5 dogs!); he gave us an detailed explanation of what he was doing and why, and also pointed out other plumbing issues that we might consider addressing in the future. We told him that we would always ask for him in the future -- just a top-notch plumber you can rely on. We also had a "happy home" maintenance plan for our heating appliances and hot water heater. Al from Uptown came out the same time as Bo, so we were lucky -- no waiting for someone to arrive. Bo referred to Al as "super Al," and we could see why. Al did a careful thorough job, explaining to us the condition of all of our appliances and what the different parts meant. Nobody wants to call a plumber for a problem, but we'd always call Uptown and ask for Bo.

5 Stars rated.
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5 Stars rated.

Allen M. came on time, was very courteous of my home, helped me to understand what could become a problem in the future, and a good window time of getting the repair done. I would defiantly call them again.

5 Stars rated.
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5 Stars rated.

too confusing for me. Ben was a very good tech,very nice and thorough.

5 Stars rated.
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5 Stars rated.

Al was our service technician. He was on time, knowledgeable, and courteous. We appreciated the time he spent reviewing important components on our water heater and boiler with us and gave us a thorough run down of the condition that these appliances are in. Our water heater is at the end of its lifespan. Al took the time to drain it and open it up to check its condition inside. We appreciated the extra time he took to do this. We've always had exceptional service men and friendly phone interactions with Uptown plumbing and heating staff. We will continue to use Uptown for all our heating and plumbing needs!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Another fantastic technician from Uptown Plumbing. Excellent job, Jason is very knowledge, explains everything in pleasant manner. It was so nice to have a person like Jason working in your house.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We always have a pleasant experience with the staff at Uptown Heating and Plumbing. We will continue to do business with them. They are top notch!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've had Uptown Plumbing Heating and Cooling in a few times to check things over and every time they've been professional, helpful, and great to work with. Their Happy Home Club membership is also a great deal for making sure everything works like it should.

5 Stars rated.
5 Stars rated.
5 Stars rated.

For Dan Patten - Dan's service to my wife and me was first rate in every respect. He explained all the technical issues clearly. He explained the merits of each of the alternative solutions to my water heater problem. In the end I'm sure I made the right choice. He worked virtually all day disconnecting the old water heater, cutting new copper pipe and connecting the new water heater. He installed proper, up-to-code venting. There was no hesitating, no having to go back to "the shop" for parts or tools. Thanks Dan for the great job. Peter Weisensel

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have had Uptown Plumbing, Heating and Cooling out to our house many times for different reasons and they have provided good service, knowledgeable people and they clean up before they leave.

5 Stars rated.
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5 Stars rated.

I was very impressed by the work of Michael Frid. I think he does excellent work & can't wait to refer Uptown To all my friends & family.

5 Stars rated.
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(no comment)

5 Stars rated.
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Personable, thorough and professional. Explained the problem completely and was able to address the problem in one visit.

5 Stars rated.
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The technician (Tom) was very professional. He explained the work he was doing and provided options for problems he found. When he came across a plumbing issue he wasn't qualified to address, he promptly scheduled a plumber to come out.

5 Stars rated.
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Michael did an outstanding job. Everything looks fantastic and he cleaned up thoroughly after the job was done. In spite of running into some "old" house issues he pushed right on through and finished the job. I am totally pleased with Uptown's work.

5 Stars rated.
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5 Stars rated.

While attempting to fix my own toilet, I dropped the lid into the tank, cracking it and therefore requiring a new toilet. Phil was amazing. He was kind, funny, smart, efficient, and he talked me through several options without pressuring me. I will definitely call him again if I ever need anything with my plumbing, heating or cooling! In fact, I liked him so much I signed up for the monthly "club" so that they'll come tune my heater and air conditioner once a year

5 Stars rated.
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5 Stars rated.

Amazing service, great staff, great product. Couldn't be happier!

5 Stars rated.
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5 Stars rated.

Another great visit from Uptown. We had a water heater flush and check. Excellent service. We love how there's a heads-up phone call and emails as the technician is heading our way. Friendly, thorough service. We love Uptown.

5 Stars rated.
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5 Stars rated.

Chad was the person who performed our annual maintenance. He was wonderful. We learned more about our equipment than we ever knew before. He was very thorough. We will definitely request him again. We made the decision to install new furnace and AC. Josh was at our home with 30 minutes. He thoroughly explained all the options to us and gave us ample time to decide and answered all of our questions. Very professional man. Justin and Wayne performed the install. Both very expert and knowledgeable technicians. They worked efficiently and cleaned up the work area very well. We will definitely continue to use Uptown and recommend them for all plumbing needs.

5 Stars rated.
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i was very satisfied with the service

5 Stars rated.
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i was very satisfied with the service

5 Stars rated.
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Having Uptown Heating & Plumbing to rely on has relieved the stress of finding a professional and reliable technician when needed. I've had other companies provide service in the past but when I found Uptown I finally found the quality that I'm now able to depend on.

5 Stars rated.
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5 Stars rated.

I am very happy with the overall service provided. Besides solving my sump pump problem, the technician also provided some tips to further improve the functioning of the system. Very courteous phone interaction too.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service coupled with a fair price and the actual ability to repair a hi tech boiler deserves a five star rating for them.

5 Stars rated.
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I received a call informing me that my technician was on his way and when to expect him. Steve arrived and was very professional and friendly. During the furnace tune-up he explained what he was doing and answered all my questions. I'm very happy with the experience.

5 Stars rated.
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5 Stars rated.

Extremely polite and professional as well as timely. Will recommend to everyone I know and continue to use their team in the future.

5 Stars rated.
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5 Stars rated.

I recently called to ask for a solution and a quote to replace our sump pump at home. The technician (Bo B.) came over and not only recommended to replace the pump but he also gave me some other tips like how to keep the outside pipe outlet from freezing. The service was done on time, very neatly and professionally. The courtesy of the technician is also noted and appreciated.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I worked with Michael F when our water heater went out. He was professional, explained why we were having issues, and I really felt he had our best interests at heart. Thank you for your excellent work, Michael!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was very friendly and honest about what needed to be done with our A/C unit

5 Stars rated.
5 Stars rated.
5 Stars rated.

Another good job by Uptown Plumbing, from answering my call to solving my issue could not be better. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

I always am satisfied when I work with Uptown. I recommend them every time!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sara was very pleasant and understanding when I called about our thermostat. It is so nice to have someone like her to answer your call when you have a problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Another great employee from Uptown.... Ben S was fantastic, after installing the new Thermostat he took time to go through every step to explain and set up the new thermostat. Ben was so pleasant to interact with, even my little dog liked him. Thank you Ben

5 Stars rated.
5 Stars rated.
5 Stars rated.

The Uptown Staff from the phone bank to the plumbers are top notch. I appreciate being kept up to speed throughout the process.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service all the time. They are always very helpful and friendly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown plumbing came out to replace our water heater. They did great work and were extremely friendly. Based on this experience we are going to use them again for our furnace as well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Serious work by professionals.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean from uptown heating did a great job on his service call for my air conditioning this morning

5 Stars rated.
5 Stars rated.
5 Stars rated.

MIke was great. Good service, professional and courteous.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rob O provided options for replacing both my furnace and AC. He walked through each option and didn't try to oversell me. Installation was able to happen the next day. Wayne R, Justin M, and Andy L completed the installation as planned. They were on time, thorough, and left the workspace cleaner than when they started. A new vent needed to be drilled to the outside, which was handled great and tightly sealed - you'd never know it wasn't there before. Wayne walked me through everything before leaving and answered all my questions. Thanks guys! The team members were knowledgeable, personable, and professional. Yes, I paid a little more than I would have with another company, but the service that comes along with Uptown is worth every penny.

5 Stars rated.
5 Stars rated.
5 Stars rated.

TJ (our service technician) was very prompt getting to the appointment, did a good job of tracing down the source of our problem and fixing ii

5 Stars rated.
5 Stars rated.
5 Stars rated.

New Furnace and AC: Rob O provided options for replacing both my furnace and AC. He walked through each option and didn't try to oversell me. Installation was able to happen the next day. Wayne R, Justin M, and Andy L completed the installation as planned. They were on time, thorough, and left the workspace cleaner than when they started. A new vent needed to be drilled to the outside, which was handled great and tightly sealed - you'd never know it wasn't there before. Wayne walked me through everything before leaving and answered all my questions. Thanks guys! Uptown PHC is fantastic! Their team members are knowledgeable, personable, and professional. Yes, I paid a little more than I would have with another company, but the service that comes along with Uptown is worth every penny.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was professional, timely, and took extra care to explain the situation. He gets 5 stars.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben S. was very friendly and efficient. He inspected the air conditioner and showed me the results explaining everything thoroughly. He gave me the 3 options on addressing the needs of my unit. He had to work next to a massive hornet's nest which we discovered when we went to look at the air conditioner. Luckily he wasn't attacked while working. I was very pleased with his work and evaluation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellently trained professionals resolved my sump pump problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you for explaining the mechanical issues we were having with our air conditioner thoroughly. Also, thank you for going through the different options available.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent install, wonderful crew, timely, they cleaned up and explained everything to us.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was able to come promptly to fix my AC on a hot and humid day. He found the problem right away and got me up and running. Thanks Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great

5 Stars rated.
5 Stars rated.
5 Stars rated.

I really appreciate the way the technician Ben showed me and explained what was wrong with our air conditioner. I now am more familiar with how it functions ...

5 Stars rated.
5 Stars rated.
5 Stars rated.

This company and their terrific crew are wonderful to work with. Extremely, professional, organized, cleaned-up!, polite, and explained everything to us. They surprised us with a couple of added features we didn't expect. I would HIGHLY recommend this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Arrived on time and had an estimate done within minutes. I decided what work i wanted done and they were able to start right away, they were professional and got the work done. I was happy to be able to shower again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great guys. Great service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I worked with Jason and Austin. They are easy going and great communicators. I highly recommend working with Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chad did a great job. He was timely and efficient. I will ask for him every time I schedule a boiler inspection. Unlike his predecessor on the job (also from Uptown) he was there to provide SERVICE not make HIS day with an inflated bill which included services which I do not believe warranted the amount he wanted to charge. A complaint reduced the invoice by about 50% but even then the 'reason' for the work (input water valve had mysteriously stopped working - hmmmm - whenever did that happen before) was suspect and I will always have a suspicion with regard to motives of 'techs' Uptown sends out. Note that I have done over $20,00 of business with Uptown yet one bad experience will forever tarnish my opinion of them. Mr ****** should be more attentive and not try to employ a new 'plan' without making sure it meets the business model that he used for so many years to build a reputation of reliability at a reasonable price.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
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5 Stars rated.

Amazing customer service, extremely nice and helpful! Quick with the work, explained things so that I could understand them and was even super respectful of my daughters nap, which was happening while he was working! I highly recommend this technician and this company!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dan and Eric were excellent - fixed my plumbing problem courteously and completely - LOVE Uptown Plumbing and everyone I've ever dealt with there!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a great visit with a gentlemen by the name of Michael F. Really nice guy and seems to not BS you. Gave me options and broke down things in an understandable way. Not a bad guy to have in your corner. A definite green light for your plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful experience with Michael. Super friendly, very detailed and quick and clean. Would definitely have Michael out again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Repairmen, Tom LaFlex was great! Our three year old high velocity whole house air conditioner stopped working. Checking the unit I saw that the overflow catch basin was full of water and a shutoff sensor had thankfully turned off the system before flooding the second floor. I siphoned the excess water and called Uptown Plumbing (who had installed the system) and they scheduled a repair person for 8:00 a.m. the next morning. Tom LaFlex showed up on time and checked the system, found that there was some blockage in the drain and that the system wasn't cooling properly. The condenser outside was overheated. Tom explained everything he saw and what would be involved in fixing it. He also explained Uptown's annual maintenance program that would cover our boiler, water heater and air conditioner. Tom got the system running again but a TXV part was needed. He told me how to cycle the cooler with just a fan to keep us comfortable until the part could be installed the next day. Tom was back first thing the next day with the part and the good news that the repair was covered under our warranty. We still signed up to have Uptown do the annual maintenance on all of our systems. Thanks, Tom, for a job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean is an excellent tech and a super nice guy. He went above and beyond by clearing some plants around our AC for better ventilation even though I told him I'd take care of it. I also appreciated the reminder call for the appt and the notice that our tech would be arriving shortly. Keep up the great work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Justin, Wayne, Robert and Joe installed a mini-split AC in our basement. They were fast and courteous. Uptown is delivering every time they do a job for us.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Beginning with Sarah on the phone who listened to my request and then provided a service call order, to Jason May who came out for that call and walked and talked me through my concerns, I felt I was taken care of very professionally and all parties were courteous and knowledgable. Jason played high school hockey with two of my sons and we were able to catch up a bit...very nice indeed!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason May from Uptown Plumbing provided a service call on a cooling system and was on time, courteous, professional and knowledgable. I would recommend Uptown, Jason and Sarah, who took my initial phone call and got my appointment scheduled.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron S. was very helpful, professional, and thorough.

5 Stars rated.
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5 Stars rated.

Uptown offers awesome customer service. Sean our service guy came out to do an AC tuneup and pointed out we needed to cut back the hydrangeas by the AC unit for better airflow. I told him I would do it later but he went ahead and did it while performing the tuneup. I highly recommend these guys. Great local company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a non-working AC system at my house, and I called Uptown PHC. Maggie took my call and assured me a technician could be there between 11 and 2 that day. I received a call from the dispatcher at 11:10 saying the the tech was on his way. Sean, the tech, was very courteous and friendly; he started diagnosing the problem at the AC unit outside my home, and when I went out 10 minutes later to see how it was going, he had the faulty capacitor in his hand and a new one installed in it's place. The system was running. It was all very easy from my perspective. Based on this experience, I would recommend Uptown. I forgot to ask Sean about the leaky pipe in my basement; I'll be calling Uptown back.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean came up to service our AC units. He was very friendly and knowledgeable. I appreciate his honesty and discussing the minor concerns and fixes with our equipment. Would highly recommend him to anyone looking for AC support.

5 Stars rated.
5 Stars rated.
5 Stars rated.

It has been a pleasure, always, working with Uptown Heating & Plumbing & Cooling. They will stay and/or return to make sure the problem is addressed and remedied to the full satisfaction of the customer. Chad ****, who REALLY knew his stuff, and it showed, stayed until he was fully satisfied he had gotten to the core of the problem. And, as it turns out, there were several problems creating the perfect storm! But he got it all figured out and I would recommend him and the company anytime to a neighbor. Great job Chad and welcome to Minnesota!

5 Stars rated.
5 Stars rated.
5 Stars rated.

My installation was a full replacement of Furnace and AC. The whole process went very well from getting the quote to final installation by Tye and Josh. They were true professionals and take pride in their workmanship.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional, courteous and left the space as clean as it was when he arrived. He also recommended new equipment that will prolong the life of our water heater

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very positive customer oriented business. Prompt, ontime service. uptown severice representative provided different costs and solutions to remedy the problem. Friendly and professional service. I highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bo was fantastic! Very professional and knowledgeable. Will be recommending this company to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt and Ben arrived punctually for our scheduled furnace tune-up. Very professional in their interaction with me. I like how they kept me informed of what they were doing during the tune-up, even making recommendations along the way without any hard sell tactics. Very thorough and knowledgable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bo was friendly, identified the problem and fixed it. I couldn't have asked for a better service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben and Matt were great! They arrived right on time, were super polite and friendly, and did a phenomenal job with our air conditioner tune up and repair. They were very thorough with both the explanation of their findings as well as the options available for repair. I would highly recommend them both!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve M came to do an AC tuneup... He was prompt and clearly communicated the issues with my system. He laid out several options and gave an honest recommendation for next steps. Excellent service, as always, with Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service from Justin and Wayne. They installed a new furnace and A/C and routed a new intake line through our crawl space. They were early for the appointment and finished faster than I expected. All around a great example of service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We needed a new furnace and A/C. Received bids from several companies. Uptown landed in the middle of the quotes we received. The professional service we received from Wayne and Justin during the install assured me we chose the right company. They were early on the job and finished sooner than I expected. It's nice working with smart professionals who know what they're doing. We'll be calling on them in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service from Justin and Wayne. They installed a new furnace and A/C and routed a new intake line through our crawl space. They were early for the appointment and finished faster than I expected. All around a great example of service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always a pleasure from the moment I make a service request to the time the technician is completed with the work. Reasonable prices, trustworthy and competent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Very pleasant and professional!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful service. He took the time to show me the problem and to explain to me what is wrong. Definitely I would use him again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very impressed with my service with Uptown. Josh, my sales agent presented me with clearly spelled out quote options and responded to my request for scheduling promptly (almost went with another company, but they wouldn't return phone calls.). Andy and Ty, the techs who did the install were pleasant, very organized in their teamwork and were respectful of my home. Other than the shiny new furnace and ac in the basement, you can't tell they were even here! Recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Craig B did a thorough and professional job. He presented himself well and was courteous and well spoken.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Never have a complaint with Uptown...professional stem to stern...Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys did a great job! I called on one of the hottest days of the summer to have mini split AC installed and they were able to fit me into a cancellation the following day. Everything was very smooth and 4 guys were here working all day in the 95 plus degree heat. The systems work great and I appreciate how considerate and efficient all of the guys were including taking off shoes every time they had to come inside for anything! Would definitely call them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly, honest and knowledgeable

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I interacted with clearly took pride in their job and that impressed me!

5 Stars rated.
5 Stars rated.
5 Stars rated.

In general very satisfied with this company. Definitively will use it again when we need some work to be done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael did a great job and is a wonderful guy. Enjoyed his competence and his friendliness. Will definitively ask for him when we need a plumber.

5 Stars rated.
5 Stars rated.
5 Stars rated.

$500 for one hour of work is indecent! Unhook 2 hoses, take out laundry room faucets, put in new, connect 2 hoses. I would never use you again and will tell everyone I know. My neighbor, when he saw your truck, said you charged him $2,500 for some work, would never use you again, and you will go out of business because you charge too much. Looks like you just need to suck in new suckers with your ad on the top of the google search.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wayne and Dave (along with Jason, Rob, Josh, and Joe) were very professional and answered any questions I had. You could tell that they all took pride in their job and that's very important in my experience for any service. I will definitely recommend Uptown Plumbing, Heating & Cooling to friends and/or family. Thanks guys!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had Ben and Tom from UptownPlumbing come out to look at my air conditioner and furnace. Both were extremely polite and professional. They took the time to explain the issues and made sure I understood my options. I am not savvy in the HVAC language, but they were able to explain the situation to me so that I could understand and make an educated decision. Would highly recommend them!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The professionals at Uptown Heating and Plumbing always provide clear explanations of the current situation, along with recommendations for the best way to address the situation in the future. There's never pressure to purchase anything, and I really appreciate that. I'm also more likely to make a purchase (when recommended) because of this approach.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben S. showed up early and was very professional. He took the extra time to listen to my explanation about the problem and then went to work fixing my my A/C. I believe that my A/C is working better now then it ever has.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very responsive, talented, fast, and inexpensive. Highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin came right on time and took a look at all our projects. He gave me an estimate which included Band-Aid, Replacement, and higher end options. I liked having the choice to control my costs. We joined their monthly home care program for $10 a month which will cover the annual tune up of our boiler (which they installed) and a variety of other services. They are very familiar with older homes and I feel confident we have a great resource to help us maintain our older home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin came right on time and took a look at all our projects. He gave me an estimate which included Band-Aid, Replacement, and higher end options. I liked having the choice to control my costs. We joined their monthly home care program for $10 a month which will cover the annual tune up of our boiler (which they installed) and a variety of other services. They are very familiar with older homes and I feel confident we have a great resource to help us maintain our older home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bo came to discuss the possibility of replacing my current toilet with a new one, but he did muth more than that. After looking at my toilet and flushing it a couple of times to hear how it was working, he suggested that it might be a problem with systemic draining or venting. To address that, Bo contacted the office to set up another technician to come over and inspect the draining system, which led to another referral for someone to come out and do a camera inspection of the main draining system. Bottom line: What began as my thinking that I'd need a new toilet resulted in a very thorough and systematic inspection of my system (to be completed within 24 hours) before making that decision. As always, the people at Uptown Heating and Plumbing are very professional, knowledgeable, and personable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was very personable and informative. He explained necessary repair options but didn't "hard" sell. I asked for some further information and he set up an appointment for me before he left my house. I'm looking forward to working with them on a solution.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike F. was great to work with. Informative, polite, quick, and explained all repairs before doing work. Repairs were done fast, and we have hot water again! Easily set up future tune ups and got advise on other appliances.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great experience! Educated me through the process. Presented me with three options and guided me through the process. Aaron is awesome. I highly recommend him. My only knock was price, but this is my first house and first time i've ever had work done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great work from an experienced, competent technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very personable and did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ian W: Great Job, Through, explained everything, prompt, very happy and impressed with the professionalism. Dwight

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had an A/C tuneup done by Ben S. He fully answered whatever questions I had and did the work efficiently. I feel confident that my A/C is in fine working order.

5 Stars rated.
5 Stars rated.
5 Stars rated.

When my Inspection company failed to note several plumbing & venting issues I was left with illegally vented furnace/hot water heater, low water flow and unable to take a shower for the 1st 6wks of owning my home. With no help from them or the home warranty that was part of my purchase agreement I was at my wits end. I called Uptown Plumbing on a Tuesday and spoke w/Sara. She gave me various day/time option and let me choose what worked for my schedule. On Thursday morning Daniel & Austin showed up exactly as scheduled and got to work. After they had conducted their walk through & testing they gave me a list of issue they had found. Some I was aware of and some I was not. They explained exactly what was wrong, why it was wrong, and what they could do to fix it. They gave me 6 options to choose from for work they could perform with no pressure to purchase. I choose my option and they started work. They kept me updated through out the day of their progress and when they were complete. I arrived home to a clean house w/no trace of them being there except all my issues where gone!! I have now recommended them to every person I work with and all my family members. I believe I have found a company that I can trust and will use them for any plumbing, heating, and cooling needs I have in the future. Thank you Uptown!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter was awesome! Timely, personable, a great listener, great at figuring out what the true problem was, and knew how to fix it. He's a gem! He made me a believer in Uptown Plumbing and Heating, that's for sure!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jonathan was a TRUE PROFESSIONAL!! I'm on vacation here in Highland Park, and he had to come thru the basement apt, where I'm staying. He arrived on time, was SOO Nice & Courteous, and it was SOOO HOT down where he was checking the Water Heater. Luckily the Air Conditioner was upstairs. Would TOTALLY RECOMMEND HIM & UPTOWN!! There is a reason it has been in business since 1914!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bo was a very nice guy who knows his way around plumbing!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown PHC is a terrific company and we use them exclusively for all our plumbing, heating, and cooling needs.Yesterday (July 20, 2016) our AC stopped cooling. Uptown sent out an HVAC Service Technician by the name of Aaron Stokes. We expected an expensive disaster - like a new compressor, but Aaron calmly went about his business and discovered the problem. Apparently a bug had interfered with unit's on-off switch - dying in the process. He removed the bug's body from the switch, and the unit began to work again just fine. Problem solved and no huge bill.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maggie and Craig were both wonderful timely, courteous and very helpful and professional I would refer uptown to others . Susan G.

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys knew what had to be done, and they knew exactly how to do it. No nonsense, and the water heater was installed and working in about 2 hours. The latest tech compression fittings were used on the copper lines. Good friendly service and I would totally recommend these guys. Daniel Patten and his partner did the work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason arrived promptly after my call to Uptown for a toilet repair. He was courteous, respectful and professional The repairs were made in record time and he even fixed a small leak in my kitchen disposal plumbing at no additional cost! I would definitely recommend Uptown Plumbing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was very personable and thorough. He explained what the problem was, what our options were, arrived when scheduled and finished within the time window I was given.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jonathan K. stopped out on nearly the hottest day of the year to fix our AC which had been out for over a year. As I suspected, it was the air handler unit in the attic. Jonathan was very courteous and professional and didn't complain one bit despite the cramped quarters in the attic and the unrelenting heat up there. He fixed the unit for a very fair price and he also provided me with some honest information about a new boiler. Jonathan was great, I'd highly recommend him to work on your AC. I will be calling Uptown for future service if needed and likely a new boiler to replace my 1962 unit that's original to the house.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nate was called to our home on a Sunday in January to diagnose and add to repairs that had been done to our furnace. He was able to diagnose an additional problem and add to the repairs already done to successfully get our furnace up and running. Bo ********* was very helpful and informative. He came to the house to inspect and tune up our old water heater but decided that it couldn't be done without risking the possibility that it would die immediately. He gave me very good advice about what to look for when it was time to replace the water heater, and I most certainly intend to have Uptown replace it when the time comes. All of the service people from Uptown who have helped us out recently have been super and I most certainly will use the company again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nate was called to our home on a Sunday in January to diagnose and add to repairs that had been done to our furnace. He was able to diagnose an additional problem and add to the repairs already done to successfully get our furnace up and running. Bo ********* was very helpful and informative. He came to the house to inspect and tune up our old water heater but decided that it couldn't be done without risking the possibility that it would die immediately. He gave me very good advice about what to look for when it was time to replace the water heater, and I most certainly intend to have Uptown replace it when the time comes. All of the service people from Uptown who have helped us out recently have been super and I most certainly will use the company again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service experience. Seriously.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service. The plumbers were good at explaining what they were doing and why they were doing it. The office also did a good job in keeping me updated.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron Stokes was here to start-up the air conditioner installed in March. His work was outstanding, his demeanor was professional and courteous. Thank you!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing provided excellent service for my residential plumbing. Both Eric and Mark did an excellent job and were also very friendly and helpful. Maggie in the office provided me with prompt and courteous service. I highly recommended Uptown for your plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job, great attitude.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fixed the outside faucet pipes and valve good the work done quickly and job done right thanks! Sink pipes too!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job quick service thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service from Jason was excellent- - highly recommend Dave Hutchinson

5 Stars rated.
5 Stars rated.
5 Stars rated.

My go to plumbing company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The plumber was very professional but the job was not up to professional but I wasn't aware he was going to be leaving tape on the opening when he was done. He cut a hole into my fiberglass surrounding and put a plate but above the plate he left tape with silicone since the plate didn't cover the entire hole. I was charged over 1200 to do this job and it doesn't look professional with the tape. it should have been left more professional than that or I should have been forewarned on how it was going to be left. I was very disappointed with the final product and personally think I should get some kind of discount for it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would recommend Uptown Plumbing and Heating to everyone! The employees are very helpful. I would recommend the Happy Home Club to keep everything running smoothly. They make appointments for whenever you want and show up on time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

During the process of replacing my 20+-year-old air conditioner, I came in contact with at least 6 people from Uptown H&AC. They included Sean, Rob, David and Tye. Each of them was friendly and helpful. David and Tye worked diligently during the installation. When they were finished, they even asked me if there was anything they could help me with. They meant it, too, and were more than willing to help me with a couple of odd jobs. I will call Uptown again, if needed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Here's a suggestion: I got a message to call back to confirm my appointment, but when I called back, I waited over 5 minutes on the phone to confirm. Perhaps a text message would be a better method of confirmation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great experience dealing with Uptown and Jonathan Kraemer. I appreciated not only the value I received, but the professionalism, technical ability and services that were both performed for me and well communicated to me.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason K. came to our home yesterday and was an absolute delight to work with. He was very mannerly and especially knowlegable about a variety of plumbing issues. He even solved a 20 year old mystery for us regarding turning on the back faucet! I will request Jason and Uptown Plumbing for all of our plumbing needs in the future. Thank you Jason for your hard work! I would also like to say the Uptown Plumbing was very professional from beginning to end.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bo B. -- Prompt, efficient, excellent communication skill, quality work. Thoroughly satisfied!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Andy L, Mikan R, Dave E and Charles D did a great job. Professional and fast, they solved my unique air conditioning problem easily. This is the second time we've used Uptown. The first time was for new boilers. I especially appreciated how they checked with me to make sure I was ok with each part of the installation. I felt like I was involved since they explained what each choice would mean.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were in a bind and Uptown plumbing really came through for us, very pleased with their work, very professional and curtious.. and the job got done quickly and with care!! I will be calling them again for other jobs needed in my home!!! Thank you Uptown plumbing!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were in a bind and Uptown plumbing really came through for us, very pleased with their work, very professional and curtious.. and the job got done quickly and with care!! I will be calling them again for other jobs needed in my home!!! Thank you Uptown plumbing!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

As fate always has it my AC was failing on one of the very hottest days so far this July. Ben Slaughter arrived at my home and started to diagnose the problem. He was great at explaining to me the problem and what options I had to get it fixed. He was very personable and very professional in his work. My AC is working great and I am very satisfied with the work that was done by Ben.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Loved it all.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter is a fantastic technician!!! He determined what our problem was very quickly and provided a solution. He is very friendly, professional, and super helpful! He is very knowledgeable about HVAC and plumbing issues. We are very happy that we met him. If you have HVAC issues, He's the man!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tks for the good work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

You guys were great!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was great. explained everything,did a great job

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very happy with the service we received from Bo. He gave us a few choices on the repair/upgrade to our water heater. All our questions and concerned were answered.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mike F was awesome. He quickly identified the problem and replaced our outdoor water spigot and some internal pipes. We could not be happier with his work! Mike arrived within the projected window, and finished the job leaving our home neat and clean (with new working equipment :) ) Professional, organized, and personal. Thank you for your help today, Mike!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben of Uptown was great! We highly recommend Uptown and Ben to everyone. He was professional, friendly, helpful, efficient, a prompt. The emails and phone calls letting us know when he was coming were also helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown always does a good job for me. I am a "preferred customer" because of that. I use them for all my plumbing and heating and cooling needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional and competent. Polite, personable staff. Arrived on time, worked efficiently and completed the removal of our old air conditioning system and installation of the new one on time. Neat and clean.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My AC broke, so I called Uptown Plumbing to have it inspected. After a very complete inspection, Ben recommended to replace. We scheduled an appointment with an engineer and he made recommendations on the size and efficiency, and most importantly on the most economic option of the new unit. Two technicians, came to do the removal and installation of the new unit and they replace the thermostat, not just of that unit but the other unit that is in the house. Five persons were involved in the entire process and each one of them was very knowledgeable and very friendly as well. Everything is working great now, and best of all, I have 18 months, with no interest, to pay the unit.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had Phil come from Uptown plumbing, and he was excellent. Very nice guy and knowledgeable. The only minus is that Uptown seems to be more expensive than other companies. I guess you get what you pay for.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean and Maggie were Great. Very professional, helpful, and pleasant. I recommend Uptown.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you Maggie and Sean! Maggie was very helpful, professional, and pleasant. Sean, also, was very professional and knowledgeable, with a wonderful sense of humor. He answered all of my questions so I could understand, which is important to me. I would definitely recommend Uptown to friends and family, thanks to Sean and Maggie.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason did a great job fixing a very tricky leak on an old toilet. I am 100% satisfied with Jason and plan to have Jason back to do another project.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason K. & Austin S. came to our house and did an amazing job. We are so glad that we found Uptown Plumbing! Completely free estimate, which was spot on (no hidden fees), excellent service, highly efficient and hassle-free. No offense fellas, I hope I don't see you guys again TOO soon.... but these are certainly the kind of guys you want to invite to and hang out with at a Bar-B-Que! Fantastic work guys!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The team at Uptown that handled my service call were both very professional. The communication from Maggie on the timing of my appointment was excellent. They not only stayed well within the time frame quoted, I received a quick phone call from Maggie to alert me to the exact time Eric would be onsite. Eric was professional and competent in resolving a somewhat complicated issue. The total service charge was a little more than I expected, but you get what you pay for! Good work Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jason is a pleasure to work with, thorough and professional. We would ask for his assistance again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Today was the best day in about a week. After dealing last week with a local HVAC Company with mediocre customer service, my evaluation appointment with Steve Mattson from Uptown today was delightful! Steve listened to my previous experience and talked everything over with me. He told me a couple of scenarios and I picked the best for my situation. He explained the repair route to me and the amount. Steve is a great worker. After project was completed, and paid, he said, Now you get 15 minutes of my time for anything you want me do? I couldn't think of anything and he made a couple of suggestions and of doing some foil tape on a vent and duct work he noticed needed fixing. He graciously fixed what needed to be done about 25 minutes later he was done at no extra charge. The young lady on the phone was very helpful also while making the appointment and day of service confirmation call. This is a great dependable and trustworthy team and company. I also bought the service package, it's a lot better than the one Excel offers, you should check it out! This is from one happy, satisfied customer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Extremely impressed with Uptown. Easy and quick to make an appointment. Had many options. Unfortunately they had to give us some bad news WITH MY VERY OLD CENTRAL AIR UNIT. Ben S. Was professional and informative. Clearly broke down my options. We are deciding to go with full replacement. Again our options are very clear. Pricing is very competitive with other quotes. No hard selling. We will be sticking with them for all of our future needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both were great to work with. Very professional and pleasant to do business with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just had my first visit from Uptown Plumbing with Mike F. He was courteous and efficient, explaining the work to be done in a clear and concise manner. He gave me details of options and plans, all to my satisfaction. The work was done in a very professional way. Completely satisfied. I also dealt with Shannon on the phone, who was equally courteous and helpful. This is my new source for all plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The team arrived promptly and were clean, courteous and informative. They inspected all of the areas I had questions about and made recommendations. They also noticed an out of code situation with my water heater. All needed repairs were made quickly and cleanly. The only complaint I would say I have is the pricing was more than I anticipated for the repairs I needed. However, I did not do any price comparisons with other companies so I don't really know if the price was out of line or not. They gave me 4 quotes ranging from "band aid" to full on repairs and guarantees before starting any work, allowing me to choose the options that best fit my needs and pricing comfort.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Was this review helpful to you? YesNo 6/26/2016 From start to finish, my experience with Uptown Plumbing, Heating and Cooling was positive. The representative I spoke with on the phone was friendly and helpful and making the appointment was easy. In addition, I was offered a service call on the following day! The evening before my service call was scheduled I received a phone call letting me know the half hour time frame in which I should expect the technician to arrive at my home. I received an email that morning letting me know the technician, Aaron, was on the was and providing me with a brief bio about Aaron (both professional and personal). I loved that the included some personal information. Aaron was on time, courteous and professional. He quickly assessed and fixed the problem. I would absolutely contacted Uptown again for any additional needs. Also, I love that Uptown provides a community space for groups to meet. I drive past the location almost every day and have seem people using the space. What a fantastic neighborhood business!

5 Stars rated.
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5 Stars rated.

Timely and professional service. The work was explained to me so I could understand it.

5 Stars rated.
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5 Stars rated.

They know their business and they do it well. They are are the experts.

5 Stars rated.
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5 Stars rated.

Aaron was greet. Very friendly and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Extremely satisfied with the courteous and professional set ice given.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had five different companies bid on a split air conditioning system for our 1924 home. Rob Orstad was knowledgable, professional and answered all of questions completely. While other businesses would only install the units, Uptown is doing the entire job: installation, electrical, wall repair, and finish work. Just what we needed and wanted. On top of that, the price was completely reasonable. I will have no worries when they come out to do the work. Take my advice, don't bother with all the other companies; just call Uptown. They know what they're doing. Our neighbors used them and we could see what a good job they did for them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, fast and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Steve did a good job at explaining the situation with our A/C. We had him to the house for a routine check that goes along with our Home Plan that Uptown Offers. We were glad to catch the repair issue that Steve noticed before it caused more trouble.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone did a great job. Rob with estimating and answering pre-install questions. David and Chase with the install. And Lezlie with the scheduling.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Friendly , prompt, great work

5 Stars rated.
5 Stars rated.
5 Stars rated.

I like you guys! :) I always feel I'm getting the best service, though often more expensive! Since I know little about technical home maintenance, I appreciate feeling that I did what was correct.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nice job solving my lack of water problem. Diagnosed the problem quickly and went to work. Courteous and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben was great. Quickly identified the problem, went over the options in a way that made sense, and quickly made the repairs. Very happy with the work and professionalism. I think we've found our preferred vendor for HVAC work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Charles did a great job patching holes in our ceiling and was very personable and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our water softener went out, and Uptown was there when we needed them. Jason the plumber was extremely professional and did an excellent job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

fast,efficient service form two professionals

5 Stars rated.
5 Stars rated.
5 Stars rated.

For a first time homeowner, plumbing/HVAC issues can be a harsh dose of reality. Not only did my experience with Uptown Pluming, Heating and Cooling leave me with a fully functioning AC unit, I came away with a ton of knowledge on our entire HVAC system that keeps us comfortable throughout the year. Ben S was thorough, thoughtful, and a genuinely nice guy who no doubt has the homeowner's best interest top of mind. I would recommend this company to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a great experience today with a Uptown Plumbing today. Daniel P. and Austin S. came on time to resolve a problem with loss of cold water in my kitchen sink. Daniel informed me of a charcoal filter that would make all the water in my home clean and safe. Sounded good. They went to work and completed the job. I now have Spring water quality in every faucet in my home....and my cold water is coming out strong with drinkable water. My thanks for doing such a good job. They were a pleasure to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you Uptown Plumbing and Heating, your crew was very professional with the installation of the ductless air conditioning. The installers, Andy, Charles and Ty showed up on time. I let them in, ran to work and came back around noon and BAM ...they were all done. They cleaned up and left the place looking like they never came. I'd give you 6 stars if they had a higher rating!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dustin was professional, timely, and took extra care to explain the situation. He gets 5 stars.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Uptown Plumbing, Heating, and Cooling is a company I would definitely hire again. The technician they sent over to my home was conscientious, very skillful, and thorough. He explained everything about my air-conditioning system and took the time to answer all my questions. He solved my problem and now everything works fine. He spent over two hours in my home until all the work he did was perfectly done. I would highly recommend this company to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Aaron Stokes, Uptown technician, did A+ work for me. He checked out my air condition system completely and repaired what was needed. He took things apart and inspected them to make sure they all worked properly. He was very thorough and skillful in his work. If all your technicians are as good workers as Aaron is, You will always have my business. George Kosa.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The hot water spigot did not turn in my bathroom sink. Uptown was able to schedule a repair visit quickly. The technician was helpful and knowledgeable. He was careful and neat while doing the repair. He informed me of costs and there were no surprises. Everyone I worked with was polite and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Daniel and Austin were terrific!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've had 3 experiences with Uptown in the past 90 days and all have been exceptional. We highly recommend this firm for all heating, plumbing and air conditioning needs. Bob & Anne Bailey, Woodbury, MN

5 Stars rated.
5 Stars rated.
5 Stars rated.

On time, courteous and efficient. Excellent service. I would recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

For a first time homeowner, plumbing/HVAC issues can be a harsh dose of reality. Not only did my experience with Uptown Pluming, Heating and Cooling leave me with a fully functioning AC unit, I came away with a ton of knowledge on our entire HVAC system that keeps us comfortable throughout the year. Ben S was thorough, thoughtful, and a genuinely nice guy who no doubt has the homeowner's best interest top of mind. I would recommend this company to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean T. did a great job. He was personable and knowledgeable. He explained everything so that I understood exactly what was going. I really appreciated that. It was also nice that I received a call the day before to confirm and a call the next day to let me know when Sean would be there during the time slot. I am glad we chose to use Uptown!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ben Slaughter came to check-out our a/c unit. He determined it needed refrigerant as well as a small repair. Ben was thoughtful, professional and an all-around nice guy. The work he performed resulted in our a/c cooling our home effectively. We think Ben is special. .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Charles, Sean and Dave E. just finished up the installation of 4 mini-splits in our home and we couldn't be happier. From the first call to schedule an estimate, to having the estimation completed, service scheduled, service performed and everything in between, Uptown Plumbing, Heating and Cooling were 5 stars. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always happy with Uptown Heating. Ian was a cut above and took the time to help me fully understand my problem and options.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great technicians! Professional, competent, and friendly. Committed to a great installation. I would definitely recommend Uptown Plumbing and Heating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean and Tye were great. Both were hard workers, competent, professional, and friendly. They were committed to doing a first class installation. Joshua was not on site.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sean was great! Very nice and made sure to explain things so that I could understand what was going on. He gave me options for the repair and was respectful of the one I chose. We are very happy with the work done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had an excellent experience with the work done by Mike at my house today. Very helpful and I wouldn't hesitate to have them back for my plumbing a needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everything was fantastic!

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Charles D and his team (Dave E, Wayne, Justin, Josh H) were fantastic. They installed our A/C in one day and when they left at the end of the day you would have never known that they were even in the house. I would recommend them to anyone looking to do a project whether small or large as what we had done. I was also impressed how they navigated all of the challenges associated with doing work on a 100 year old house.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were really well organized and helped me out of a jam. He talked me through everything, didn't have any surprise charges even when a fixture leaked - he redid the work and retested it. Very respectful and did a fantastic job!